Yoycol: Print on Demand , 117 değerlendirme

Thanks for your support and like. I hope everything goes well with you :)

We deeply appreciate your evaluation，we will constantly make our effort to heighten our customer service and quality of our product to customer.
Thanks for your support to yoycol!

Hi there,

We’d just like to thank you for taking the time to write this review of Yoycol's support. Every bit of feedback like this does so much to help us out!

Thanks for your kind words about our manager, Atisha Lee, she says you are also a nice customer!

We’re very grateful for customers like you and hope you stick with us for years to come!

Thank you for your review. We're very sorry to hear about the issues you have experienced with the orders. Please know that with every issue we urge you to reach out to our support team to get the situation resolved, including the payment and shipping charge issue - support@yoycol.com or LiveChat on our official website.
For your 2 orders placed in January, our support team has noticed you on 4th March through the JIVO live chat and 16th March through the email, to claim that your payment is not successful. At that time, we suggested you to checking with your payment company like PayPal or bank. Only received the money, we can fulfill your orders.
For the shipping charge, we use online automatic shipping calculate to charge for your fees. It depends on distance and weight. Just as the normal ways logistics company did. Once you choose the destination and the products, we will show the shipping fee in the calculation dashboard immediately, not until you check out. In addition, we give you three kinds of schemes: the fastest, the cheapest, and customize.
Thank you for your valuable suggestion. In order to give you a more intuitive display, we will consider showing our shipping calculation method in the form of a table. And we also consider calculating the cost according to the number of pieces in the future.
If you have any other concerns or suggestions, please check in with us at support@yoycol.com.

Dear user, welcome to use Yoycol, we sincerely apologize that our service was not satisfactory for you.
After checking your orders, we have found that your orders' production time are usually in 2-5 days. The supply chains are also improving production efficiency. As the shipping time is restricted by uncertain factors such as various countries and the current epidemic, we cannot fully control the shipping. However we are also actively communicating with many logistics companies to make sure the orders are delivered in time.
We're also developing the functions of our websites to meet the customers requirements. The technicians are confident that 3D Mockup will be applied to more products and provide better services for all of us. We appreciate that you like our 3D Mockup function,, we are striving to use more resources to develop this function. Please contact us in email or website if you need services, we will be in touch.
We welcome you to contact us on business matters. Our staff will commit to improving their delivery and give you the star service you deserve.

Hey there, Yoycol always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Hi Socks Shopping,

Thank you for trusting us. We appreciate that you have a good dropshipping time with us. Yoycol is always here to help you.

We are so appreciate your evaluation, we will continue to make our effort to strenghten our qulity our product and customer service.And we will follow your advice and try our best to meet your demand.
Thanks for your support to yoycol!

Glad you liked Yoycol ! Thank you for taking the time to review Yoycol. We appreciate the five star review. We are glad your experience with Yoycol overall was fantastic. Thank you for your business!

Thanks for prasing Yoycol staff, Anna! We love you, too, and thank for your support. Yoycol will work hard and serve better for better long-term cooperation.