Yoycol: Print on Demand , 118 değerlendirme

Toplam puan
3,7
Puan düzeyi başına sayılar
  • Puanların %74 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %20 oranındaki bölümü, 1 yıldıza sahip
26 Temmuz 2023

The selection of products is great, as is the quality, and production and shipping are fast. I would give this app 5 stars, but unfortunately it doesn't work with Shopify. It will not connect to my store and keeps asking me to install the app, which is already installed. I have contacted support twice about it, and have not received any response or acknowledgement of my issue.

I will use it to order merch for in-person selling, but I will have to look for alternatives for e-commerce. It's too bad because this app has great potential.

CirceMoon Wellness Co.
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Yoycol official yanıt 26 Ağustos 2023

Hello from customer support team of Yoycol,

Yoycol is committed to providing customers with high-quality products and services.

I sincerely apologize for the bad experience brought to you by the shopify system upgrade.

Our engineer team has fixed the problems you reported, if you have any other questions, please feel free to contact yoycol customer support team. We will do our best to provide you with the most efficient service.

Best Regards
Yoycol customer support team

24 Temmuz 2023 tarihinde düzenlendi

*** UPDATE****

I was a 1 Star review, but they were very nice and asked me to change to my review, even though the simple problem was never solved, but they sounded so nice I didn't want to hurt their feelings ( I know, so Canadian of me) so I will leave this at a 3 Star.

I was trying for a week to set up an account and finally just deleted the app.

I will change this review once I get some service.
I have been trying for HOURS to set up an account but you won't send the code I need to complete the set up.
I have tried different e-mails (incase one was not responding) and I have checked my spam mail. NOTHING was sent to me and I requested the code like 100 times.

YOUR APP DOESNT EVEN WORK SO WHY WOULD I WANT TO ORDER PRODUCT FROM YOU?

Madame Gallerie
Kanada
Uygulamayı kullanma süresi:22 gün
Yoycol official yanıt 4 Temmuz 2023

Hello from customer support team of Yoycol,

We apologize for the problem that your registered email could not receive the verification code in time.

Email service providers with third-party domains may intercept captcha messages.

Our engineers strongly recommend that you use email with generic domain name so that the verification code information we send to you will not be intercepted.

Sorry again for the problem you encountered, we will work hard to improve the quality of service to ensure that you will not encounter the same problem.

If you need any other help, please feel free to contact us by: support@yoycol.com

Best Regards
Yoycol customer support team