Zendesk

I'm a one-person store, and so using an app to consolidate my customer service emails never really crossed my mind. Because it's just me, all of my customer emails were routed to my personal email inbox, but when I would have big campaigns my inbox would get flooded. Using Zendesk, even for just a few weeks, has made a huge difference in responding to customer emails, both behind-the-scenes and ...

Zendesk is nice. It's easy to reply to Facebook, Twitter and emails on iPad, iPhone, android device and desktop. And especially cheap for first one year.

Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http

Works great ! Initially had some problems with the install but once i figured it out its extremely easy and simple integration. Here are some tricks if you are having trouble:
1) The zendesk shopify app is just a link to zendesk. You have to go to your zendesk profile and go to apps and search for shopify to get the real integration.
2) Once there the app description will pretty much tell you ...

If you are a Shopify store owner, I would recommend giving Zendesk a try. It is a free app to install and use for 14 days, so you can see for yourself if it is a good fit for your store.

Great app, easy to install and works well for us!

Very helpful app. Solid integration with shopify and provides all the information needed about the customer so that the
Agents can communicate efficiently.

Zendesk is by far the best customer service platform out there. It makes the job of replying to customer service requests quick and easy. The Shopify integration allows you to easily see all previous orders placed by the customer. It also shows the fulfillment status of the order, and provides you with a link to open the order in Shopify.

If you use Zendesk, this app is a Must!.

La integración de las dos plataformas es ideal. Nos permite ahorrar tiempo de gestión ya que podemos anticipar las preguntas de nuestros clientes y brindar soporte oportuno con la información predispuesta.

Works very well. Haven't had any issues between shopify and zendesk.

Would recommend this app.

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