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I think if you want to give a professional support to your customers/visitors Zendesk is the best app i have ever seen.
Very happy with the integration, Zendesk has been a huge help in managing our customer service channels.
Gets straight to the heart of the customers data in Zendesk. One click and your in the Shopify order. Loads fast, is reliable. We love it and makes our NBS Helpdesk team much happier!
Very happy with App. Installed easily with our Shopify store. Customer service is great, and ZenDesk seems to be scalable for a a wide range of businesses...
We love the Zendesk Shopify integration. It really provides all the data our customer service team needs to properly respond to a request- often without even having to log in to our Shopify portal! This has saved us countless hours each week as a result we were able to transition one CS rep to another role!
Keeps all of my customers in one location on multiple sites. Works great.
Best CS solution money can buy
This app is the best for keeping all our customer emails and inquiries in one place rather than bombarding an email address. I love being able to look up the history when a customer returns with more questions. Also appreciate that our agents can have a conversation internally prior to replying.
Great app for our store. Works great and we never have any issues.
Really nice CRM app.
Used it on my store: https://happypatron.com