レビュー (161)

総合評価
2.9
評価レベルごとの件数
  • 評価の45%は5つ星です
  • 評価の18%は4つ星です
  • 評価の4%は3つ星です
  • 評価の4%は2つ星です
  • 評価の30%は1つ星です
2018年8月12日

Keeps all of my customers in one location on multiple sites. Works great.

Jewelrygrove
アメリカ合衆国
アプリの使用期間:11ヶ月
2018年8月30日

Uncaring customer service, unless of course you pay for it.

Tse Sports
アメリカ合衆国
アプリの使用期間:10ヶ月
編集日:2019年6月26日

About a month ago THE DATA OF SOME CUSTOMERS are not being loaded on the right sidebar (APP) of zendesk tickets.Was there an update? How to proceed?

I stress, this occurs with some requests only. In cases where this occurs, I hereby report that the CUSTOMER E-MAIL has been verified in zendesk and is exactly the same as the SHOPIFY customer email.

Please, contact me.

Ponto das Ofertas
ブラジル
アプリの使用期間:10ヶ月
2018年5月13日

Best CS solution money can buy

Luvele Us
アメリカ合衆国
アプリの使用期間:9ヶ月
2024年9月22日

I installed it to find dead ends to onboarding, and a reluctant support culture that is evident. There's also a superiority complex, "we're the best!" when it is not. I deleted it after an afternoon of research and trying. Hope you have better luck than I did!

Verified Shungite
アメリカ合衆国
アプリの使用期間:約4時間
2020年7月20日

Good to see some developer responses. App works as expected and saves us a lot of time. Unfortunately it matches the order based on the primary email address in Zendesk, which oftentimes is different. It would be good if it also matched by secondary email addresses and/or Shopify order number set in Zendesk.

Figured'Art
フランス
アプリの使用期間:9ヶ月
Zendeskが返信しました 2020年7月20日

Thanks for your review!

We're making some major updates to the integration at the moment including how we match orders to customers in the app, using the phone number or ...

2016年8月5日

This app is the best for keeping all our customer emails and inquiries in one place rather than bombarding an email address. I love being able to look up the history when a customer returns with more questions. Also appreciate that our agents can have a conversation internally prior to replying.

Zen Yarn Garden Inc
アメリカ合衆国
アプリの使用期間:8ヶ月
2021年4月13日

really expensive for what it is but it does the job. setup was quite complicated as well. now that everything is setup i feel like i am stuck with it

ExoGun - Percussive Therapy
中華人民共和国香港特別行政区
アプリの使用期間:8ヶ月
Zendeskが返信しました 2021年4月14日

Hi ExoGun,

Thank you for taking the time to reach out to us. I am so sorry to hear about your experience. So that we can continue improving, could you let us know a little ...

2018年7月25日

Great app for our store. Works great and we never have any issues.

Covers Select Best Golf Cart Covers For Sale
アメリカ合衆国
アプリの使用期間:8ヶ月
2016年9月20日

Really nice CRM app.

Used it on my store: https://happypatron.com

Happy Patron
アメリカ合衆国
アプリの使用期間:8ヶ月