レビュー (155)

総合評価
2.9
評価レベルごとの件数
  • 評価の46%は5つ星です
  • 評価の19%は4つ星です
  • 評価の4%は3つ星です
  • 評価の4%は2つ星です
  • 評価の28%は1つ星です
2018年6月18日

Super app.. virker bare... nice

Kopkdk
デンマーク
アプリの使用期間:4年以上
2018年8月12日

Can't live without it. Helps so much with customer support.

Mypleasurebox
アメリカ合衆国
アプリの使用期間:4年以上
2016年8月5日

We've been using Zen Desk for 5 years and the way it integrates all the contact points together is priceless! This app rocks!

Healthysurprise
アメリカ合衆国
アプリの使用期間:4年以上
2022年3月24日

Shopify has been an amazing tool for us and we are able to access other tools easily to become more efficient. The help we receive is prompt. There are minimal issues using Shopify. Other platforms we have used have been more difficult, not as efficient, or as helpful. This is a great tool for a busy business.

Fuse Lenses
アメリカ合衆国
アプリの使用期間:4年以上
2017年3月9日

This app has really helped our ability to meet the needs of our customers quickly. I highly recommend this app, and don't know why you wouldn't use it. Really appreciate the flawless integration between Shopify & Zendesk.

Resoundingvoice
アメリカ合衆国
アプリの使用期間:約4年
2022年3月23日

We love the Shopify integration with Zendesk. It helps us serve our customers in a timely and accurate way by having access to any prior orders, all in one place. As someone who has not spent a lot of time in the customer service area before, Zendesk made it very easy to learn the platform, access support, and optimize our customer experience.

MPOWERD Inc.
アメリカ合衆国
アプリの使用期間:約4年
編集日:2017年3月9日

Super helpful! Really easy to see customer purchases and order history within support tickets.

Ideo U
アメリカ合衆国
アプリの使用期間:約4年
2016年7月31日

Good service for automating customer service.

Baetea
アメリカ合衆国
アプリの使用期間:約4年
2017年6月13日

Zendesk should really re-evaluate talent they bring in for their app development. Their apps are clunky, not intuitive and super buggy. Their mobile app is a disaster (just read reviews on the Apple's App store) App used to work just fine. Then, for no reason, the Shopify integration just stopped working. The right pane of the support ticket (in Zendesk) used to display Shopify's order info. That's gone now. App is showing as installed on both ends (Shopify and Zendesk) yet nothing works. Attempts of deleting and re-installing proved fruitless. I am permanently deleting this piece of crap and will be looking for Zendesk replacement.

Dewinespot
アメリカ合衆国
アプリの使用期間:4年弱
2017年3月9日

If you use Shopify and Zendesk, this app is a no-brainer. Provides all kinds of information that your support team will find valuable. Give it a try!

Pawstruck
アメリカ合衆国
アプリの使用期間:3年以上