Zendesk

Very easy integration - pulls customer order history into your cases. Would be great if it would allow linking contacts (e.g. customer orders have different email address than Zendesk incoming tickets).

Zendesk allows us to easily see customer orders in our CRM software (Zendesk). This makes it easy ofr our staff to check customer records. Great integration with Shopify.

Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http

Works great. Highly recommended!

We recently integrated Shopify/Zendesk and it has been a fantastic tool! We can easily locate customer information as well as the interactions we have with our customers. This has elevated our customer service, providing a seamless customer experience.

I am using this for a long time, best apps < I don't know why these people giving bad feedback. Thank you

Makes Customer Service a breeze! I am able to glance at customers orders right within ZenDesk and it gives me a snapshot of all of the information I need!

Zendesk makes it so easy to stay on top of our customer support!

We receive so many messages that it helps a lot if we can tell right off the bat if the sender is an existing customer. Not everyone includes order numbers, so this helps reduce tracking down and connecting messages with their appropriate orders.

Amazing integration! We would definitely recommend this to any other company or business!

Great stuff!