レビュー (161)

総合評価
2.9
評価レベルごとの件数
  • 評価の45%は5つ星です
  • 評価の18%は4つ星です
  • 評価の4%は3つ星です
  • 評価の4%は2つ星です
  • 評価の30%は1つ星です
2020年5月5日

I am using this for a long time, best apps < I don't know why these people giving bad feedback. Thank you

Luminescence Official
アメリカ合衆国
アプリの使用期間:2年弱
Zendeskが返信しました 2020年7月12日

Thank you for your review!

2017年3月9日

Makes Customer Service a breeze! I am able to glance at customers orders right within ZenDesk and it gives me a snapshot of all of the information I need!

Kaged Store
アメリカ合衆国
アプリの使用期間:2年弱
2016年8月5日

Zendesk makes it so easy to stay on top of our customer support!

The Dirt
アメリカ合衆国
アプリの使用期間:2年弱
2018年8月31日

We receive so many messages that it helps a lot if we can tell right off the bat if the sender is an existing customer. Not everyone includes order numbers, so this helps reduce tracking down and connecting messages with their appropriate orders.

Gunskins
アメリカ合衆国
アプリの使用期間:1年以上
2017年3月10日

Amazing integration! We would definitely recommend this to any other company or business!

Great stuff!

Labeldaddy
アメリカ合衆国
アプリの使用期間:1年以上
2017年3月20日

The Shopify/Zendesk integration works well and displays customer order information along with their support ticket. Much of the displayed data is linked and will take you to the relevant information in your shopify dashboard.

So far so good!

Marimo Marshmallow Store
日本
アプリの使用期間:1年以上
2017年3月9日

This app has been great! It's reliable and provides the information our team needs to quickly assist customers. Instead of manually entering customer details in Shopify's portal this integration allows us to click/open customers' orders directly from Zendesk tickets. This shortcut has reduced our overall time to response and is a win in my books because of that.

Navdy Inc
アメリカ合衆国
アプリの使用期間:1年以上
2017年11月24日

Very nice and easy way to engage with customers. All messages from all platforms are integrated in this service so you do not have to go from one website to another. Great addition for our business

Samarreta
オランダ
アプリの使用期間:1年以上
2017年3月9日

Zendesk has been extremely helpful to stream line our customer service. Additionally it's extremely useful to be able to get into the customers order straight from Zendesk. Great App!!!

Woodzee
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2017年3月9日

Hugely helpful and time saving when answering support emails. Gives a quick overview of who the customer is, how much they've spent, and lets you go straight to their info within Shopify from within Zendesk. Would love to see tracking info included in future versions. Overall very happy with the app and would go crazy without it.

Stitch People
アメリカ合衆国
アプリの使用期間:1年以上