レビュー (161)

総合評価
2.9
評価レベルごとの件数
  • 評価の45%は5つ星です
  • 評価の18%は4つ星です
  • 評価の4%は3つ星です
  • 評価の4%は2つ星です
  • 評価の30%は1つ星です
2016年2月27日

I think if you want to give a professional support to your customers/visitors Zendesk is the best app i have ever seen.

Uniquerugstore
アメリカ合衆国
アプリの使用期間:約1年
2017年3月9日

Very happy with the integration, Zendesk has been a huge help in managing our customer service channels.

Stag Provisions
アメリカ合衆国
アプリの使用期間:約1年
2022年3月31日

Answering tickets has become much more seamless since using the Shopify integration. 80% of the information needed about an order/customer is right at our fingertips. If I could make any suggestion that would change this review to a 5-star review would be to add the timeline notes to the sidebar. Our reps utilize the timeline notes for any and all edits to an order.

O'Neill
アメリカ合衆国
アプリの使用期間:6年弱
Zendeskが返信しました 2022年4月3日

Thank you for your review.

I've captured your feedback regarding the visibility of timeline notes for consideration in future updates. Aside from timeline notes, are there ...

2015年8月26日

Nicolesy Store pretty much wrote the review that I would write: as a 1-person show, most of my customer service email was just flowing through my business email. However, ZenDesk lets my customers get an immediate response telling them how and when I'll be able to get back to them (which I can edit based on the time of year for my seasonal shop) and then keeps track of the string of emails as I ...

Jackets For Jasper 3
カナダ
アプリの使用期間:5年以上
2016年8月5日

Gets straight to the heart of the customers data in Zendesk. One click and your in the Shopify order. Loads fast, is reliable. We love it and makes our NBS Helpdesk team much happier!

Natural Baby 2
イギリス
アプリの使用期間:11ヶ月
2017年3月9日

Very happy with App. Installed easily with our Shopify store. Customer service is great, and ZenDesk seems to be scalable for a a wide range of businesses...

Cks Online
アメリカ合衆国
アプリの使用期間:11ヶ月
2016年7月29日

We love the Zendesk Shopify integration. It really provides all the data our customer service team needs to properly respond to a request- often without even having to log in to our Shopify portal! This has saved us countless hours each week as a result we were able to transition one CS rep to another role!

Bandwear Store
アメリカ合衆国
アプリの使用期間:11ヶ月
2018年8月12日

Keeps all of my customers in one location on multiple sites. Works great.

Jewelrygrove
アメリカ合衆国
アプリの使用期間:11ヶ月
2020年1月20日

I first installed the app 2 months ago and got a "Ooops something went wrong" error, I've contacted Zendesk support twice and to this day still never got a reply... Very dissapointing.

WILD BUBZ®
オーストラリア
アプリの使用期間:約2年
Zendeskが返信しました 2020年1月20日

Hi Wild Bubz, really sorry to hear about the error you've encountered. I've looked up the ticket you've raised with our support team and have responded back via the ticket. ...

2014年9月7日

Works great ! Initially had some problems with the install but once i figured it out its extremely easy and simple integration. Here are some tricks if you are having trouble:
1) The zendesk shopify app is just a link to zendesk. You have to go to your zendesk profile and go to apps and search for shopify to get the real integration.
2) Once there the app description will pretty much tell you ...

Trick Technologies Oy / Catchbox
ラトビア
アプリの使用期間:9ヶ月