Recensies (161)

Algemene beoordeling
2,9
Cijfers per recensieniveau
  • 45% recensies zijn 5 sterren
  • 18% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 4% recensies zijn 2 sterren
  • 30% recensies zijn 1 sterren
5 mei 2020

I am using this for a long time, best apps < I don't know why these people giving bad feedback. Thank you

Luminescence Official
Verenigde Staten
Bijna 2 jaar gebruiken de app
Zendesk heeft geantwoord 12 juli 2020

Thank you for your review!

9 maart 2017

Makes Customer Service a breeze! I am able to glance at customers orders right within ZenDesk and it gives me a snapshot of all of the information I need!

Kaged Store
Verenigde Staten
Bijna 2 jaar gebruiken de app
5 augustus 2016

Zendesk makes it so easy to stay on top of our customer support!

The Dirt
Verenigde Staten
Bijna 2 jaar gebruiken de app
31 augustus 2018

We receive so many messages that it helps a lot if we can tell right off the bat if the sender is an existing customer. Not everyone includes order numbers, so this helps reduce tracking down and connecting messages with their appropriate orders.

Gunskins
Verenigde Staten
Meer dan een jaar gebruiken de app
10 maart 2017

Amazing integration! We would definitely recommend this to any other company or business!

Great stuff!

Labeldaddy
Verenigde Staten
Meer dan een jaar gebruiken de app
20 maart 2017

The Shopify/Zendesk integration works well and displays customer order information along with their support ticket. Much of the displayed data is linked and will take you to the relevant information in your shopify dashboard.

So far so good!

Marimo Marshmallow Store
Japan
Meer dan een jaar gebruiken de app
9 maart 2017

This app has been great! It's reliable and provides the information our team needs to quickly assist customers. Instead of manually entering customer details in Shopify's portal this integration allows us to click/open customers' orders directly from Zendesk tickets. This shortcut has reduced our overall time to response and is a win in my books because of that.

Navdy Inc
Verenigde Staten
Meer dan een jaar gebruiken de app
24 november 2017

Very nice and easy way to engage with customers. All messages from all platforms are integrated in this service so you do not have to go from one website to another. Great addition for our business

Samarreta
Nederland
Meer dan een jaar gebruiken de app
9 maart 2017

Zendesk has been extremely helpful to stream line our customer service. Additionally it's extremely useful to be able to get into the customers order straight from Zendesk. Great App!!!

Woodzee
Verenigde Staten
Meer dan een jaar gebruiken de app
Bewerkt 9 maart 2017

Hugely helpful and time saving when answering support emails. Gives a quick overview of who the customer is, how much they've spent, and lets you go straight to their info within Shopify from within Zendesk. Would love to see tracking info included in future versions. Overall very happy with the app and would go crazy without it.

Stitch People
Verenigde Staten
Meer dan een jaar gebruiken de app