Galerie propagovaných obrázků
Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
- Důležité informace
- Oblíbené u firem ve Spojených státech
- Funguje s nejnovějšími motivy
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- mailchimp
- trustpilot
- loyaltylion
- yotpo
- shipstation
- chargedesk
Kategorie
Cena
Partner Zendesk může samostatně fakturovat externí poplatky, které se neobjeví na vaší faktuře Shopify. Zjistit více
Suite Team
$55 / měsíc
per agent/month billed annually
14denní zkušební verze zdarma
Suite Growth
$89 / měsíc
per agent/month billed annually
14denní zkušební verze zdarma
Suite Professional
$115 / měsíc
per agent/month billed annually
14denní zkušební verze zdarma
Suite Enterprise
$150 / měsíc
per agent/month billed annually
14denní zkušební verze zdarma
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (161)
Do NOT use zendesk for website chat, sms and phone. The software interface is not user friendly and looks like it was designed 10 years ago and never updated. We spent multiple hours trying to get it setup as there was very little help/tutorials available.
Voip calls have significant lag when answering the call and overall call quality is very low.
You cannot send an sms to customers in any ...
Zendesk claims to offer the 'world's best' ticket management system, but it undeniably has the world's worst customer service, the slowest response times, and never solves any issues. It's really terrible!
Zendeskは「世界最高の」チケット管理システムを提供していると主張していますが、それには間違いなく世界最悪のカスタマーサービス、最も遅い返信速度、そして問題を解決することは決してありません。本当にひどいです！
Zendesk afirma ofrecer el 'mejor' sistema de gestión de tickets del mundo, pero ...
Zendesk claims to provide the "world's best" ticket management system, but it undeniably has the worst customer service in the world. How ironic is that!
To all those concerned about this:
Do Not Use This App！
¡No uses esta aplicación!
¡N'utilisez pas cette application!
¡Verwenden Sie diese App nicht!
请勿使用此应用！
このアプリを使用しないでください！
이 앱을 사용하지 마세요!
¡Non utilizzare questa app!
¡Não use este aplicativo! ...
Tínhamos as informações disponibilizadas do contexto do pedido do cliente sem custo algum, que desapareceram a partir de uma atualização e quando solicitamos novamente ele é cobrado pelo Shopfy. É um absurdo isso. A zendesk deveria continuar a nos disponibilizar as informações básicas do pedido do cliente.
I installed it to find dead ends to onboarding, and a reluctant support culture that is evident. There's also a superiority complex, "we're the best!" when it is not. I deleted it after an afternoon of research and trying. Hope you have better luck than I did!
Podpora
Podporu aplikace poskytuje Zendesk.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
Uvedena
11. březen 2013
Více aplikací jako je tato
