Öne çıkan görsel galerisi
Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
- Öne çıkanlar
- Amerika Birleşik Devletleri'ndeki işletmeler arasında popüler
- En yeni temalarla çalışır
Yayınlanma
11 Mart 2013
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Kategoriler
Şunlarla birlikte çalışır:
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskFiyatlandırma
Harici ücretler Zendesk tarafından Shopify faturanızdan ayrı olarak faturalandırılabilir. Daha fazla bilgi
Suite Team
$55 /ay
per agent/month billed annually
14 günlük ücretsiz deneme
Suite Growth
$89 /ay
per agent/month billed annually
14 günlük ücretsiz deneme
Suite Professional
$115 /ay
per agent/month billed annually
14 günlük ücretsiz deneme
Suite Enterprise
$150 /ay
per agent/month billed annually
14 günlük ücretsiz deneme
Suite Team
$55 /ay
per agent/month billed annually
14 günlük ücretsiz deneme
Suite Growth
$89 /ay
per agent/month billed annually
14 günlük ücretsiz deneme
Suite Professional
$115 /ay
per agent/month billed annually
14 günlük ücretsiz deneme
Suite Enterprise
$150 /ay
per agent/month billed annually
14 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (156)
Zendesk claims to provide the "world's best" ticket management system, but it undeniably has the worst customer service in the world. How ironic is that!
To all those concerned about this:
Do Not Use This App！
¡No uses esta aplicación!
¡N'utilisez pas cette application!
¡Verwenden Sie diese App nicht!
请勿使用此应用！
このアプリを使用しないでください！
이 앱을 사용하지 마세요!
¡Non utilizzare questa app!
¡Não use este aplicativo!
¡Не используйте это приложение!
لا تستخدم هذا التطبيق!
horrible
I'm a one-person store, and so using an app to consolidate my customer service emails never really crossed my mind. Because it's just me, all of my customer emails were routed to my personal email inbox, but when I would have big campaigns my inbox would get flooded. Using Zendesk, even for just a few weeks, has made a huge difference in responding to customer emails, both behind-the-scenes and for what the customer sees.
One of the things I like about it is that there are apps you can add within Zendesk to show things like Shopify orders from that customers, and even Mailchimp activity. Setup was simple, it connected easily and I was able to add a "Help" button on my Shopify page. I was even able to forward other emails (such as the ones that customers would reply to from a newsletter) so that they all are re-routed to my Zendesk account.
I highly recommend this for everyone with an online store. It's really inexpensive (if you're a small shop, you can get away with the $1/month plan); I opted for the next level ($29/month) to get a few extra features.
Zendesk is nice. It's easy to reply to Facebook, Twitter and emails on iPad, iPhone, android device and desktop. And especially cheap for first one year.
Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http
Destek
Zendesk, Zendesk hakkındaki tüm sorularınızı yanıtlayabilir.
Geliştirici
Kaynaklar
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