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Zendrop team is second to none!
Very good service and easy to get in contact with, very happy :)
So easy. Love it. This is great for new and small business looking to get an easy start into ecommerce.
I tried this app to fulfil one of my orders firstly the price they quoted was 3x the price on aliexpress. They state they have high quality products which is acceptable for a slightly higher cost but 3x the price of the same item coming from china? Kept my order under processing for a week & after wasting my one whole week they stated can not fulfil the item and give their silly reasons. Probably the only good thing about this app is their support which replies very quickly. So not recommended.
Hi there, thanks for leaving us a review!
We do get a lot of inquiries similar to yours about pricing here at Zendrop, so we'll try to provide an explanation to that here as succinctly as we can.
When you go on Ali Express to compare pricing, typically the pricing you're looking at is a price that includes 30-45 day+ shipping times. We know that this is not the type of service you want to provide for your customers, so we offer transparent and up front pricing with quality shipping times right off the bat.
If you go on Ali Express and select a reasonable shipping time, you'll find that often times the price of that product now jumps to 2 - 3x the price that is listed on Zendrop.
To address your concern about processing times, our usual processing time is 1-3 days but on rare occasions, it can take a couple of days longer than that since we are purchasing products from thousands of factories, shipping them to our warehouse, quality checking them and then processing and shipping orders.
We're sorry to hear you had a less than perfect experience and we want to make it right! Please shoot an email to brad@zendrop.com and we'll make sure we get to the bottom of this and help you experience the beauty of Zendrop!
It's very easy to do, have lots of products. Good prices. Cons-shipping on the higher side and delivery a little long.
Customer service rep Juan was great in helping me get my ore-built store setup.
brilliant customer service and wonderful fulfilment app
After having some issues with being double charged, I spoke with Molly in billing who took care of me and my situation.
Thank you Molly for your great assistance!
Great service!
This app is a lot better than others and easy to use! I love that this app can auto-fill the orders for you. Sherry