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Very active live chat. They help you with everything and react within a minute. They stay till the problem is solved!
Customer service is really quick and shipping times are decent too( 10 days)
Super easy to use, easy to find and upload items to the shop. Very fast support chat.
very good and fast service no joke
Great service, very quick to respond in the chat, so I like that very much. But I put took out 1 start because is lacking of explanations for users outside USA. Examples:A big WARNING for users from other countries, all prices are always set up in US$, to calculate your prices to your costumers you have to use google to know the price in your currency, its a pain plus never 100% accurate because it will depend on the exchange rate they use the day of the purchase. Also very important, if you are in another country, when picking up products you have to select as supplier zendrop, if you pick all suppliers, you will find a lot of wonderful products but they wont ship to your country. Thats my learning so far.
I lost money as a paid membership got paid for without me paying it. But from then on the customer service was unbelievable as I got my money back very quickly! Its great for drop shippers and I will continue to use zen drop!
Very good service just the shipping is little bit expesive
Zendrop has great customer service- We aren't personally finished with our shopify website yet, but we have had plenty of questions for Zendrop through the live chat where we have had access to a real team member every time with our subscription.
They are very professional and easy to work with. They are quick to respond and always ready to help out if need be. I would like the processing time to be a bit quicker, but for free im not complaining.
Good Customer Support Team.