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Nyka from the support team went above and beyond to help me figure out and solve an issue I had due to a misunderstanding. She was clear, communicate effectively and kept me updated throughout the entire situation.
My problem was fixed in a timely manner. Thank you Nyka!
Thank you for sharing your feedback! We're thrilled to hear that Nyka went above and beyond to assist you.
Super helpful service, I had an answer within minutes of prompting for help. Would recommend.
Thank you for the fantastic feedback! We're delighted to hear you received quick assistance and would recommend our service. Your satisfaction means a lot to us!
Awesome app that is helping me get started with Dropshipping. Fast, easy to use and with a great user experience. Best I've found so far. Top customer support!
Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop!
Thank you for sharing your experience! We're thrilled to hear that Ian was able to assist you and that you’re happy with the solution. Your continued support means a lot to us!
Solid support. great potential. more to come!
Thank you! We appreciate your positive feedback and are excited to hear that you see great potential here. We're committed to providing solid support and can’t wait to continue delivering more for you in the future!
Great communication and awesome help! I had a couple of questions regarding one of my orders that was under review and I received help immediately.
Thank you for your review. We're glad to hear it from you.
Zendrop's support has been impressive — they respond quickly and efficiently, helping with setup and integration issues. There was one time they took a bit longer to reply, but overall the communication is polite, and the instructions are clear.
Thank you for your feedback! We’re pleased to hear that you found our support efficient and clear. We appreciate your understanding regarding the delay and will continue to improve our communication.
They were supper helpful when needed at anytime of the day. I appreciate the fast replies
Thank you for your kind words! We’re glad to hear our team was super helpful and that you appreciated the fast replies. Your satisfaction means a lot to us!
Great customer support, amazing fulfillment, great product searching tool, you are doing yourself a disservice by not using ZenDrop.
Thank you for the fantastic recommendation! We’re thrilled to hear that you’re enjoying our customer support, fulfillment, and product search tools. Your enthusiasm means a lot to us!
Love the platform, they also have great customer service. It's been especially great working with Ian, he's very knowledgeable and will personally help you resolve your issue.
Thank you for the wonderful feedback! We're thrilled to hear you love the platform and had a great experience with Ian. Your appreciation for his knowledge and support is much appreciated!