Recenze (9 737)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 83 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
17. září 2024

Fantastic Customer Service. Helped me to resolve my issue speedily.

Hair Haven Essentials
Spojené státy
Doba používání aplikace: 4 dny
Vývojář Zendrop odpověděl 20. září 2024

Thank you for your kind words! We're delighted to hear that our customer service team was able to resolve your issue quickly. Your satisfaction is important to us!

18. červen 2024

This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.

Calm Glow
Kanada
Doba používání aplikace: 6 dny
Vývojář Zendrop odpověděl 24. červen 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

4. červenec 2024

Insanely good customer service every single time.

Triviv
Spojené království
Doba používání aplikace: Asi měsícem
26. červen 2024

fast response . very help full. solved my problem. Thanks

EXPRESS STORE
Spojené státy
Doba používání aplikace: Asi měsícem
17. květen 2024

It's been a good experience with Zendrop since I've joined. There are tonnes of resources and training to help you on your journey. The Customer Service has been excellent as well. I highly recommend Zendrop!

My Store
Spojené státy
Doba používání aplikace: 6 měsíci
23. květen 2024

I lack words to describe my experience with Zendrop so far, everything has been just flawless. Not forgetting Joanna the live agent who was very professional and patient with me whilst she rectified my problem.

Ultragearfuse
Spojené státy
Doba používání aplikace: Asi 2 měsíci
26. srpen 2024

Until now, great attention

Adventurous Gear Co.
Spojené státy
Doba používání aplikace: 9 dny
4. červenec 2024

Great Support Team, fast replies, simple and clear explanations. Jobelle was amazing to me! 10/10 for the service

PocketJet
Spojené státy
Doba používání aplikace: 7 dny
14. červenec 2024

the fulfillment process, refunds, and support are amazing.

Velvissa
Spojené státy
Doba používání aplikace: 3 měsíci
5. květen 2024

Loving this app. Their support is especially helpful if you have a technical problem with a listing. I had trouble sourcing an item I had already listed due to a technical difficulty, and they helped me come up with a creative solution while they worked on the bug.
I look forward to doing good business.

The ND Coco shop
Spojené státy
Doba používání aplikace: 4 měsíci