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Podle hodnocení
This app was installed without a hitch and the process was flawless.
A flawless install is a good sign of things to come. Really glad setup went smoothly for Emeson Vintage Online, and thanks for taking the time to say so.
- The Zendrop Team
I am editing my review due to some amazing support from the Zendrop support agent Shiza Latif. She did an above and beyond job in getting me the help I need to hopefully get my store launched! Thanks again Shiza Latif!! I would have given Zendrop a 5/5 except for there is so much information and tools available that it is taking time to even wrap my head around everything.
Thank you for your feedback. We completely understand your concern. Some features and services are available exclusively through our Paid plan, and we appreciate your perspective regarding feature transparency. We agree that having a clearer understanding of what each service includes is important when evaluating a platform. I've reached out to you personally to learn more about which features you'd like to explore and to see how we can best assist. We appreciate the opportunity to better understand your needs and improve your experience.
Shiza, Zendrop
Tessa from Zendrop is amazing with customer service! This stuff can be confusing at 1st, but Tessa has been very helpful!
Tessa is truly one of a kind, and hearing that she made a confusing process feel manageable means so much to us! We're glad she's been by your side through the learning curve. Thanks for taking the time to share this.
- The Zendrop Team
Mariane at Zendrop was very good at her support for my issue I needed to resolve. Thank you!!!!
Mariane is wonderful, and we're so happy she was able to help you get your issue sorted out! Hearing that the support experience hit the mark really does mean a lot to us. We'll be sure to pass along the kind words to her.
- The Zendrop Team
Ladrones de dinero
Hola Herlin, lamentamos saber que tu experiencia con Zendrop te dejó con esta impresión. Tu feedback es importante para nosotros y nos gustaría entender mejor qué ocurrió. Me he puesto en contacto contigo directamente para conocer más detalles sobre tu experiencia y saber cómo podemos mejorar.
Shiza, Customer Experience Team
Five-Star as I caught a thief. They picked a product then added insurance then took product off.
I immediately reached out to Shopify Ai, Sidekick. I was smelling a rat and ended up being totally correct.
5 minutes later, repeat of ame technique. This time I cancelled the transaction and sent them an email telling them no more but thank you.
Most of all, don't panic. Take a deep breath and be sure of what you're looking at. It could be a good customer that's leaving something and the outbasket when I canceled the first I gave him a refund so he made about 20 cents on me and I was watching for the next move. He repeated the same and that's when I'm shut him down. My email to him was firm but not rude or a challenge. No further action was needed
That was some sharp thinking catching that before it became a bigger problem! Trusting your gut and following up right away really made the difference here.
- The Zendrop Team
Perfecto servicio, nada que quejarme, me ayuda en todo y hace mas sencillo organizar todo
Nos alegra mucho leer esto, AuraVision. Que Zendrop te ayude a organizar todo de forma más sencilla es justo lo que buscamos. Gracias por estos dos meses de confianza!
- The Zendrop Team
This company is a COMPLETE FRAUDULANT company. You can heed my words or not. Just a for instance, the Quantity of Products they put in your store is a Fictitious number, straight out of THEIR mouths.As told to me by Zendrop. They reaklly dont know what they have in stock.So this is the chain of Events. Your customer orders something because you show yiou have 100 in stock the order goes to Zendrop who actually has 0(Zero) in stock. Now what does that make you and your company look like??? You look like your company that you worked so hard to get going ,a SCAM STORE. If I could . I would gladly show you a Transcript of my conversation with a Live Zendrop employee, I GUARANTEE you after reading this transcript from beginning to end, You would not believe what you are reading. You will be shocked. And please, if anyone reading this, knows how I can post this Transcript, please let me know ASAP so I can prove this Review I am giving
Hi Gerhard,
I'm sorry for the frustration this experience has caused, and I'd like to continue assisting you with everything you need, including the sourcing requests you submitted to our team.
I understand this wasn't the outcome you were hoping for, and I can see why it left you questioning whether Zendrop is legitimate. I'm not writing this to make excuses, but to give you a clearer picture of how we operate so you feel more informed going forward.
Zendrop is a dropshipping company, which means we work with a network of suppliers who fulfill products only after an order has been placed. We aren't the supplier ourselves - we partner with multiple suppliers to fulfill our merchants' orders. We've put together an article that walks through exactly how this works, and I'd encourage you to take a look when you have a moment: https://support.zendrop.com/en/articles/8167075-zendrop-inventory-how-does-it-work
I've also reached out to you directly so I can help you further, share more details, and figure out how we can make your experience with Zendrop smoother moving forward.
-Darlene, Zendrop
Appreciate Nyka service support
Nyka will be so happy to hear this! Glad she could take great care of you and make things easy right from the start. Welcome to the Zendrop community, Galiya shop.
- The Zendrop Team
Very satisfied with the quality of the services provided and the products they have in stock. The support provided every time it was needed was very professional, and the solution was immediate. For this reason, I chose it to be the only dropshipping company I collaborate with, and I recommend it with great confidence.
It's wonderful to hear that our support team has consistently delivered professional and immediate solutions for you! Being the dropshipping partner you trust and recommend with such confidence means the world to us. We're grateful to have you as part of the Zendrop community.
- The Zendrop Team
