Zendrop ‑ Dropshipping & POD , Počet recenzí: 8 557
Zpřesnit
-
Podle hodnocení
Infelizmente não tive boas experiências com esse app, não está a ser compatível, não consegui trabalhar com ele, gostaria que os desenvolvedores a melhorar o app
Thank you for sharing your feedback with us.
To assist you with this and discuss your feedback in detail we have reached out to you internally to understand your feedback and share it with our team to improve Zendrop.
Excited to assist you with this!
--------------------------------------------
Obrigado por compartilhar seu feedback conosco.
Para ajudá-lo com isso e discutir seus comentários em detalhes, entramos em contato com você internamente para entender seus comentários e compartilhá-los com nossa equipe para melhorar o Zendrop.
Estamos ansiosos para ajudá-lo com isso!
I wanted to try the 7 days free trial, but they charged me immediately. Please refund. WHY WOULD YOU SAY FREE 7 DAYS TRIAL IF YOU CHARGE IMMEDIATELY???? WASTING MY TIME!!!!!!!!!!!!!!!!
Thank you for bringing this to our attention and we apologize for the inconvenience.
To assist you with this, we have reached out to you directly via email and have canceled the charge as well.
Looking forward to hearing back from you and assisting you with this.
Horrible app that steals your money once you try to get into a free trial. It will take money directly from your bank account even before the free trial ends and will not even give you the promised month for paying.
Hi there. Sorry to hear about the early charge! Zendrop would never steal money from anyone, this sounds like a payment processer error. If you haven't already, please reach out to support.zendrop.com. Someone from our awesome Customer Success team will help you out.
I tried this app to fulfil one of my orders firstly the price they quoted was 3x the price on aliexpress. They state they have high quality products which is acceptable for a slightly higher cost but 3x the price of the same item coming from china? Kept my order under processing for a week & after wasting my one whole week they stated can not fulfil the item and give their silly reasons. Probably the only good thing about this app is their support which replies very quickly. So not recommended.
Hi there, thanks for leaving us a review!
We do get a lot of inquiries similar to yours about pricing here at Zendrop, so we'll try to provide an explanation to that here as succinctly as we can.
When you go on Ali Express to compare pricing, typically the pricing you're looking at is a price that includes 30-45 day+ shipping times. We know that this is not the type of service you want to provide for your customers, so we offer transparent and up front pricing with quality shipping times right off the bat.
If you go on Ali Express and select a reasonable shipping time, you'll find that often times the price of that product now jumps to 2 - 3x the price that is listed on Zendrop.
To address your concern about processing times, our usual processing time is 1-3 days but on rare occasions, it can take a couple of days longer than that since we are purchasing products from thousands of factories, shipping them to our warehouse, quality checking them and then processing and shipping orders.
We're sorry to hear you had a less than perfect experience and we want to make it right! Please shoot an email to brad@zendrop.com and we'll make sure we get to the bottom of this and help you experience the beauty of Zendrop!
They are only intrested in selling their plan. Its almost imposible to contact them. Its better to use cj dropship.
Thanks for the transparent review! I promise this is not the case, but want to touch base with you, and hopefully turn your experience around. I just shot you an email. I hope to hear back from you soon!
UPDATE: Actually, it doesn't look like the email address we have on file is valid. Please shoot me an email at joshua@zendrop.com when you can. Thanks!
is a very very a varasity of equvilent to one hundred divided by the perimiter equeals pain ful zwendrop
Hey there, I don't quite understand what you mean by this, but would love nothing more than to connect and figure out what your pain points are. Please shoot me an email at joshua@zendrop.com at your earliest convenience so we can go over any pain points you're currently facing!
Haven't used it that much, mainly searched through all of their inventory but the selection isn't nearly as much as they proclaim to have and shipping products on low weight/low priced products are ridiculously high.
Hi there. Yes, inventory is one of the biggest challenges when it comes to dropshipping. We do have indicators on the product listings to help mitigate that but we don't actually know about the inventory situation for every single product until our team in China goes to place an order. This is something that we're actively working on improving but we do business with thousands of factories which makes it very difficult to know the inventory situation for 500k different products. For shipping, the pricing is just really high in general right now, but we're very confident that the pricing overall is extremely competitive. I'd love to discuss this in more detail so please don't hesitate to shoot me an email at joshua@zendrop.com. I hope to talk to you soon!
Garbage they couldn't give me an explanation on why they couldn't deliver to the third biggest city in the U.S in there own words "We regret to inform you that, at this time, we are unable to ship to the countries you've mentioned. We understand your interest and we are actively working on expanding our shipping capabilities" ? doesn't make sense glad it was a free trial but that goes to show you these people just want your money , super high shipping fees bad customer service and overpriced.
Thank you for sharing your feedback with us. On this we have reached out to assist you via mail. Excited to get this to a resolution!
Worthless, you guys need to understand, people hate to be boxed in and not allowed to navigate, what is the use of an app, if it stops what it was intended to fix.
Hi there! I'm really sorry to hear that you haven't had a great experience with Zendrop so far. I'd love to touch base with you on the issue(s) you're facing. Please reach out to me via email at joshua@zendrop.com whenever you have a moment. Cheers!
Overpriced Shipping for EU, and many products have disappeared from my Import list after a while, without medoing anything. Definetly wouldn't recommend
We are sorry to hear that your experience with Zendrop was less than ideal.
We have reached out to your email to assist you with this and will make sure to work with you to a resolution on the imports and the shipping cost issue.
Looking forward to getting this to a resolution and elevating your experience with Zendrop.