Zendrop ‑ Dropshipping & POD

I want to extend my deepest appreciation to Jo from Zendrop’s customer service team. Jo’s exceptional assistance and unwavering dedication made my experience truly outstanding. Her prompt responses, friendly demeanor, and in-depth knowledge were instrumental in resolving my concerns quickly and efficiently. Jo went above and beyond to ensure I felt supported and valued. Thank you, Jo, for your remarkable service – you truly exemplify excellence in customer care!

Very Good customer service. They are quick to respond and are always helpful.

I've recently begun using Zendrop, and I'm truly impressed by the simplicity and efficiency of their fantastic app. Thanks to Zendrop, my Shopify store operates seamlessly from order to fulfillment. I also want to highlight Zendrop's exceptional customer support. "Awesome" is the only word that comes to mind to describe the assistance I've received from their highly professional team. I wholeheartedly recommend Zendrop if you're seeking a well-oiled, smooth-running operation and top-notch support to elevate your eCommerce business to new heights.

Impressed with how attentive the agent was to my queries.

(10 days later) good service again

How do I create a new review? this is an old one?

RIP OFF. We upgraded to a plus account only because it was required to access print on demand services. However once we signed up, when we went to look at the print of demand products all it said was catalog "coming soon". and there was absolutely ZERO print on demand products. This is deceptive because their website and marketing says you get print on demand with a plus membership at $79 per month. there is no free trial either, they charge you right away. so we paid $79 just to find out the one thing we wanted to look into with them was not available. I am wondering why there are so many good reviews on here. Our experience within minutes of signing up is not good at all.

Thank you Zendrop (Jobelle) for your Friendly and fast customer service

Highly recommend. This is by far the greatest drop shipping website/app you could use. It’s free and still provides great resources (the most important being the suppliers).

the staff is extremely helpful and most knowledgeable

Some of the features do not work as advertised. Such as the Aliexpress importer. The importer has had issues or reports of not functioning for nearly a year. Customer service in regards to any assistance in getting it to work was dissatisfying. I also made the mistake of topping up my credit balance to try and order some samples. However, you can't use the balance to do that and it was not very obviously stated as far as I can see. I will say the support agent I ended up dealing with to assist me in refunding the balance was helpful, which is the only reason I bothered to write this review.

De service is top! Altijd vriendelijke medewerkers die je bij alles helpen. Ook het assortiment is super breed en veel keuze.