Recenze (1 014)
Zpřesnit
-
Podle hodnocení
disappointed, still waiting for my orders to be send to my customers, they wrote 1-3 days to ship, its been 2 weeks and still counting for some of my orders to be processed, my orders on Aliexpress are faster than this App, lucky me i don't pay for it. Disappointed, another app with fake reviews.
My order are not sent yet!! i made the review on 12/10 we are on 18/10.
Hi there! We want to start off by saying we're very sorry to hear about this delay with your orders. This is not something that happens often, in fact, it's very rare. Regardless, we will do everything we can to make sure this is taken care of for you as quickly as possible. We see that our Customer Success team has already been in contact with you regarding the delayed orders. They're looking into the cause of the delays, and are making sure that everything is shipped out as soon as possible with the highest priority. Please feel free to reach out to joshua@zendrop.com should you have any further questions, comments, and/or concerns. He's always more than happy to help.
Horrible customer service, as a seasoned dropshipper I am very disappointed with their customer service team. Upgraded to the Plus and was hoping I can import reviews, but guess what Zendrop doesn't offer native review integrations. Which was fine until I contacted support team, looking for a workaround to where I can import reviews from aliexpress, so here i am seeking for a solution to be able to find said products on aliexpress once I have imported products from zendrop to my shopify store. THERE IS ABSOUTELY NO WAY TO FIND YOUR PRODUCTS FROM ZENDROP ON ALIEXPRESS WITHOUT SEARCHING FOR THE PRODUCTS YOUR SELF ON ALIEXPRESS, WASTE OF TIME FULL OF HASSLE STAY AWAY FROM THIS APP.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
I know that the product list is limited to some of the categories, but super wide across all the categories they strongly promote. The Customer Service is AMAZING and they would guide you step by step to reach your goal.
Fantastic for beginners in ecommerce!
Amazing customer service
So I'm new but so far the process of getting started seemed easy, I'm looking forward to getting my store going and to use Zendrop for all my fulfillment
Zendrop is a great platform! Customer support is extremely friendly and they have a great catalog. Highly recommend!!
Great program and user friendly
Extremely fast response and helpful. Very good features. Everything works well from what I can tell. Smooth user experience. Very versatile. Full of great products to choose from and integrates with Shopify well.
Great Service and very helpful!