Zendrop: AI Dropshipping & POD

I have only started using Zendrop. I have 3 stores, and placed orders from each store as a test to make sure the system is working correctly, to see what the products are like and to see how long it takes to get them. Two of my orders show on the tracking site as delivered but I never received them. I checked with neighbors and filed a complaint with the post office (though only one shows as delivered by USPS) and no luck. Not sure if the addressing is weird or what - I do know from experience that things don't always translate right when mailed from overseas. Anyway I did get one order and two customer orders show as delivered and I know for sure one was, haven't heard from the other customer so I assume it was delivered. I'm not sure if their delivery is reliable, so I'm still researching more and trying other drop shippers too. I also have had a couple issues with ordered items not being available. I hate to provide crappy customer service with out of stock issues and have to refund orders that were never received. I do like the way Zendrop works with Shopify, except that store orders that are fulfilled from other drop shippers show up on Zendrop when they aren't the ones with that product so need to figure out how to fix that. The descriptions and photos for listing are great too, But none of that matters if there are delivery issues.

Products are available and the platform works fine overall, but costs are noticeably higher compared to other suppliers like CJDropshipping. I had a product delivered to a customer and the delivery time was longer than expected. For AliExpress sourced products especially, pricing makes it harder to compete. It works, but there is room for improvement on costs and shipping speed.

When I select the category of items I am trying to add to my store, the category doesn't come up. For an example, I was searching for specific items - electronics, sporting goods, etc. and only clothes were coming up.

I going to write very honest review no BS and will keep it very simple.

pros.
They have some good quality products but you have to do your own research to find one with proper good reviews. you'll be wasting lot of time though
customer service is great very helpful people mostly try to help.

Cons
Horrible shipping selection, very bad packaging. even the product is great their package make things worse.
again even if you find a good quality product shipping and delivery will ultimately ruin customer experience.

Suggestions.

Get rid of fake AI generated descriptions and fake pictures of the product. add a review section for sellers so they can review the product they are selling.
Improve the selection of shipping provider set some quality control which you guys always say in place but seems like not working without all of this any business is going to fail.

Final note for who are reading my review- guys dont rely entirely on any drop shipping, you can use them to fill some gaps in your product line and find some good source other than that big NO.

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

Zendrop has a comfortable range of products, but the interface is terrible. Who designs an interface where you cannot bulk import to your store. Selecting each product individually and publishing is horrendous.

Support has been great though.

Products are not importing to the product page in the back office. The fulfillment is supposed to be done by Zendrop but my store name is under the vendor column on Spotify.

Just trialing the Zendrop Dropshipping app because AliExpress was too expensive and CJ Dropshipping was an absolute debacle. The products available from within Zendrop Fulfillment channels are quite limited and I find I have to import the ones I need from AliExpress. I like the idea of the custom branding (on the higher paid brands) and the shipping channels look fast and reliable in comparison to the other Dropshipping apps. So far the set up is straight forward enough but I have yet to run any orders so will have to wait and see how that goes.

First time ever hearing about this site so that's why i'm leaving 3 stars due to being new. I just started my online store and this site is helping a lot.

Trying the app. Integration was good. Not too many products available on the free plan, but I found a product to try. Will update if/when I have additional feedback