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Ellah, the young lady that supported throughout was purposeful with her support and followed Purple Blue Wellbeing through to the outcome with an emoji smile. Appreciated.
And not the first time using the app so recommended.
Great products, big portfolio. Occasionally issues with out-of-stocks or linking to updated product variants. But it is well worth investing resources working with Zendrop
I couldn't find an answer to my question in the FAQs and the Bot did not give me an answer that fit my question so I requested a live agent. They responded timely to my question and took the time to clarify their answer when I found it confusing.
es muy buena
Very active live chat. They help you with everything and react within a minute. They stay till the problem is solved!
Zendrop is an awesome platform. It's very easy to use and I prefer it compared to basically all competitors. 4 stars for now though because there are a couple of features I would like to have which would save a lot of time. It is for example not possible at the moment to edit orders that were automatically imported from shopify. Even before they were fulfilled or before they were paid. A support ticket system that's on the website would be great as well instead of emailing the support every time you want to change a small detail. But otherwise it's great and the customer support especially is very friendly, responsive and helpful.
I like very much the quick availability of support to solve my issues and answer any questions I may have.
their customer service is very helpful unlike most apps where it is unavailiable most of the time.
Good Customer Support Team.
Zendrop is a great app. It is very integrated with Shopify and is very simple to connect your store to your Zendrop account. However you can only connect your account to one Shopify account for some reason but I wish you could connect it to multiple in order to use it for multiple stores. The Customer Support is very quick and efficient with dealing with any problems you may have. From what I saw they had lots and lots of options for any products you may need, including different versions and colours.
All in all a great app and great organisation!