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Great app, great service
Assistance was quick and professional
Well, here's an update after we launched. I had orders come through on Saturday and they are still in "quoting" process - and it's the following Friday. This is too slow. It should NOT take 6 or more days to quote a product. That doesn't even include processing it or shipping it! My customers are never going to get my orders. Now I've had to go to another fulfillment service. Please let us know when you can quote on-time. I'd like to really use this as my main app, but I can't do that now if you can't process the orders. I'm really disappointed about this ZenDrop. Please do better.
Hi there! I'm really sorry to hear about your product that took so long to quote. We sent out a push notification to all of our users about the delay, and we're in the process of addressing that -- it's a major issue that we're putting a lot of effort into. I know that you mentioned using another fulfillment service, but please ping me at joshua@zendrop.com. I'd love to discuss this in more detail, see about getting your quote handled, and how we can improve your experience overall. I hope to talk to you soon!
Zendrop is a great platform to find products for your dropshipping business. They offer fast shipping, but the shipping is a bit pricey for larger products.
Product costs are over double that on aliexpress or alibaba. Why bother?
To add:
- Handling/processing times take DAYS. Add that onto long shipping times and you've got unhappy customers
- Support staff take days to respond
- Sourcing staff don't care that their prices are double when questioned
Thanks for sharing your feedback here. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.
It is very simple and easy to use. Also its interface is way more better then others. I like it very much.
Overall good and simple to use. Would be nice if the shipping would be a bit faster and less cost.:)
I recently started using the Zendrop app for my dropshipping business and I'm extremely impressed with how easy it is to use and the time it has saved me. The app allows me to easily import products from a variety of suppliers and list them on my online store with just a few clicks. The built-in order fulfillment and tracking features have been a game changer for me, as I no longer have to manually place orders and keep track of shipments. The customer service team is also top-notch, quickly responding to any questions or issues I've had. Overall, I highly recommend Zendrop to anyone looking to streamline their dropshipping business.
Clean interface, excellent customer support. Would definitely recommend this over competitors. Would recommend this app based on customer support alone. They're very flexible and prioritize their clients over short-term profit.
I just started using the Zendrop app, and after watching the tutorial and reading all instructions realized that is a great app, easy to use and essential for your all dropshipping process.