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Xlnt products, lots of options & choices, wonderful support, easy to follow and grow.
As I continue to build my store, I've leaned on support often & I've had a 5 star experience 99% of the time. I only had 1 frustrating issue out of 10 mos. Staff is extremely helpful & knowledgeable. The only downside, is no phone or live video chat, except classes (which are awesome & free), as everything is basic chat, but they always resolve my concerns.
Zendrop has a great customer service. I reached out to their chat bot and within a few minutes got linked up to a customer support agent. I had a few complications, and I am grateful that they could help me resolve my problems.
I have only recently installed this app - still adding products. So, I haven't place any order through Zendrop yet.
What I will say is that so far the support has been great. I have been receiving replies and help promptly. Hopefully this continues.
I also hope orders run smoothly, are delivered on time, and are in stock.
soo helpfull thanks
Thank you so much for the kind words! We're really glad to hear you found it helpful.
In one word. Perfect. Always friendly customer service and accurate help.
Even on midnight there is someone to help.
Juan immediately helped me when i reached out for his help! Within a few minutes my problem was solved by him. Great service!
Truly a great customer support experience, fast response rate, very clear, concise & helpful. 10/10 for me.
customer service is nice and answers super fast
Fantastic costumer service. When i had problems they were always there to help me fix things
Awesome service, Ian has answered my certains questions.
Thank you for your feedback! I'm glad to hear that Ian was able to assist you with your questions.