ZigZag Returns & Exchanges

We use this app to manage our UK returns. The customer service from Tom has been absolutely fantastic from the start. The set up is easy, smooth and very user friendly. Top Notch

I am so impressed with Clicksit, their customer service team are incredibly slick. The returns portal was up and working on my website within an hour and it has completely streamlined our returns process.

This is such a simple app to use (and we are not very tech savvy here). We were using Collect+ anyway but there was no correlation with our Shopify system, and often parcels would arrive in with no paperwork inside and we would have no idea who they were from :( With the Clicksit Return app the customers order number is printed on the label so we can easily see who it is from and why it is being sent in. There is also the option to send out labels to other customers who haven't ordered directly from us (we also supply goods to shops), where we put in our own reference ....and this has been extremely useful too. I also have to say that the Customer service is fantastic. I have spoken to Jodie each time and she has been extremely helpful....and patient!. Would thoroughly recommend.

Friendly customer service and a great app, exactly what I was looking for! I would recommend the app for anyone trying to streamline their returns service.

Love the app. Simplifies the returns process and does exactly what we need. We're really happy with it

The customer service is always an email away with all the information and the communication is top-notch.

Seems to work really well. I haven't set up the automatic labels as my packages are too large but the system is working correctly

simple to use ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Easy to set up and a simple process for customers to follow. Simplified our returns process and reduced time spent on customer support. Excellent app, thank you!

Good returns system with responsive customer support with simple yet powerful features. Would recommend.