Avaliações (419)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
2 de março de 2021

We have recently added Clicksit to our store to provide a much better experience to our customers. Free returns gives our potential buyers piece of mind when investing in our products. From our side, Clicksit is easily setup and functions great. Constructive criticism would be that return delivery times are long and that the cost per return is rather high. Hopefully both things can be improved in the near future.

SIBUI
Reino Unido
Aproximadamente 1 ano usando a aplicação
6 de fevereiro de 2019

We've used Clicksit Return Center for some time now (the free version) and are quite happy with it: solid app. Easy to request a return / exchange for the customer and easy to handle from the backend. I am sure there are lots of features that could make the app more productive for us (analyse the returns, give more order details etc.) and there aren't many options to customise - however as a free app this one really does a good job!

RIGHTLAND
África do Sul
11 meses usando a aplicação
Questão respondida por ZigZag Global Ltd 30 de abril de 2019

Thanks for the review Rightland, we have a number of features in the pipeline which will further help you manage your returns.

16 de fevereiro de 2021

muy buena app para optimizar el proceso de las garantias, le hace falta mejorar su hoja de trabajo, para que muestre todo en una sola ventana. info de clientes, orden y estado de la garantia

Depapayita.com
Colômbia
11 meses usando a aplicação
30 de abril de 2021

This is app is almost perfect. I would like to be able to manually choose the status of the return eg exchanged / returned.

Just Cruizin Clothing
África do Sul
9 meses usando a aplicação
14 de agosto de 2020

good app, but does not have a spanish version, but still helps a lot. Been using it for a while.

La Relojería.cl
Chile
8 meses usando a aplicação
Questão respondida por ZigZag Global Ltd 21 de agosto de 2020

HI There,

I'm delighted to say that the app can now be translated within the customise section.

Best
Tom

15 de setembro de 2020

Solves the exchange process making it customer friendly. Amazing app. Would be more great if you could include more customisations.

Polago Clothing
Índia
7 meses usando a aplicação
Editado a 2 de março de 2021

Only Collect+ destinations for returns so far, maybe a post office might make things easier for customers

Ollie Duke
Reino Unido
6 meses usando a aplicação
8 de fevereiro de 2019

We've just started to use Clicksit and so far we are fans. It's easy to use and integrate with many different CRMs and Ticketing systems. Would recommend

Griffin Air
Estados Unidos
5 meses usando a aplicação
Editado a 24 de fevereiro de 2020

I like this app because it was automatically set to my theme, have not really used the features yet as I am still in the process of launching. The one issue I had was that all my pages had a title except my returns page, but I just created an image and inserted it into the logo slot and the problem was solved, since clicksit could not customize that for me. Other issue is when automatically setting the approval, there are no options as to what conditions can be used for automatic approval. Also you can't preview the emails. But overall seems easy to use and set up. The response is pretty good when support is needed. support@cohymart.com

cohymart
África do Sul
3 meses usando a aplicação
27 de janeiro de 2021

I wasn't sure initially if this was the right app for me. I found getting in touch with the team really helpful to understand what the app would offer. For example whilst its only focussed on UK returns it has made that part of the business easier for us. I'd love to see it expand to other geographies. I found setting up the returns process fairly easy too and it was great to get on the phone guidance. Here's what I'd like to see in the future:
Partnering with carriers in Europe and worldwide. For where we are as small business it works for us.

A to Z Leather
Reino Unido
3 meses usando a aplicação