All‑In‑One Wholesale Catalog , Počet recenzí: 105
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At first glance actually a cool app. But when trying to reach out for support. Nobody answers. I am now waiting 7 days.
Hello, thank you for bringing your concerns to our attention. We genuinely appreciate your initial positive remarks and sincerely apologize for any subsequent frustrations you experienced with our support service.
Having reviewed your case, our records indicate that our support team did respond to your inquiries promptly. We sent replies on July 4th and July 8th, within our operating hours. We understand that the perceived wait time might have been longer, and we sincerely regret any inconvenience this may have caused.
In a bid to better assist you, I've personally reached out to you again via our support channels to guide you through your concerns and address any unresolved matters promptly. Please, do check your email and connect with me so we can collaboratively work towards a suitable resolution.
Your satisfaction is paramount to us, and your feedback is instrumental in improving our services. We would appreciate it if you could consider updating your review to reflect the accurate information provided and our ongoing efforts to rectify the situation.
Thank you for your understanding and cooperation.
Just started using the app. Super easy to use! Great Customer Service! Thanks!
David has been so helpful in mapping out the best way to make a catalog. There are so many options to choose from and it works so well with our Shopify site.
If you own a business, this is the app to get. You can do so much with the catalogs and it presents your products so professionally. It's simple to use by connecting your already configured products from Shopify and there are so many layouts you can choose from. As an alkaline diet supplement company,we need to stand out and Zination really takes us there. Great job on this app and we look forward to creating many more catalogs and presentation flyers to market our line.Thanks for making it so easy to do!
Great app! So many tools! And TERRIFIC customer support!!! Dave spent an hour walking me through every detail. Fantastic service! Hopefully, soon it will be able to allow retailers to purchase directly through the catalogue.
Best customer support and really easy to use. Many options to configure your catalog. Love this app and I will definitely recommend it!
10 out of 10 for the product and a simple 10 out of 10 for the customer service . A phenomenal App
We use this app a lot for our business and although there is room for improvement, the customer service has been so awesome. They have really taken the time to work with us. At first it was a bit difficult to get a hold of anyone but as soon as I got in contact with Matias, it has been smooth sailing ever since. Everyone I have spoken to so far has been a great help! They are making the changes that we need to create and customize our catalog seamlessly, and we appreciate how much they are listening to our feedback. I have tried other apps but ZINation's Wholesale Catalog Maker is our #1 choice for shopify integration.
Dave saved my life. The app has saved me so much time and has so many features to help create a wholesale catalog. This will definitely help my sales staff and business!
I am still working through all of the options of this app, but so far, it will produce a clean and crisp pdf catalog from my shopify products database. Straight forward with a not too steep learning curve and really helpful customer support. I do not write too many reviews, but for these guys I kind of feel they deserve thumb up!