Recensioni (48)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
29 maggio 2024

We use Zipchat for our wireless earbuds business, soundsgood.ca, and it is very helpful in assisting clients with common problems. This allows us to offer instant support 24/7. If the bot cannot resolve an issue, it directs the client to our email support.

The bot also helps visitors better understand our products and make more informed choices.

You need to train the bot, and while it's not perfect, it's still pretty awesome!

Sounds Good
Canada
7 mesi di utilizzo dell’app
ZIPCHAT INC ha risposto 6 giugno 2024

Thank you for your review, really appreciated.

27 marzo 2024

Installation is extremely easy and the results are impressive.

Not only did it help me get more orders from hesitant customers, but it also tipped me off to what the most common questions from customers are to include on my product pages.

gosmilebg
Bulgaria
Circa 2 mesi di utilizzo dell’app
15 maggio 2024

We've been using ZipChat AI on our Store and are thoroughly impressed with its seamless integration and ease of use.

The AI significantly enhances our customer service by providing responsive, personalized interactions that reflect our brand's voice and ethos.

Customers appreciate the instant support, and the AI's adaptability makes it feel like a natural extension of our team. ZipChat's robust functionality and excellent customer service have made this a worthwhile investment for improving our customer engagement and sal.

KALI SHOES®
Italia
Circa un mese di utilizzo dell’app
ZIPCHAT INC ha risposto 6 giugno 2024

Thank you for your review, really appreciated.

29 maggio 2024

Very good app! It helps our customers 24/7, saving us a lot of email inquiries. I recommend!

Bagaji.ro
Bulgaria
Circa 2 mesi di utilizzo dell’app
ZIPCHAT INC ha risposto 6 giugno 2024

Thank you for your review, really appreciated.

12 aprile 2024

Simple and straightforward setup, all the design and customization tools we needed built right into the backend. A++++

Magic Scoop
Canada
15 giorni di utilizzo dell’app
29 maggio 2024

Excellent app with amazing capabilities, brings customer service to another level. Support is fast and reliable. We're very satisfied with the product!

SmartX.bg
Bulgaria
Circa 2 mesi di utilizzo dell’app
ZIPCHAT INC ha risposto 6 giugno 2024

Thank you for your review, really appreciated.

26 marzo 2024

Wonderful Ai Chatbot that significantly improved our customers purchasing experience. Super smooth and quick integration and easy to use. In case of questions the ZipChat Sales Team was always very proactive to assist.

Dalfilo DE
Italia
Circa un mese di utilizzo dell’app
18 febbraio 2024

We installed the ZipChat AI to our e-commerce platform a couple of months ago, and been consistently impressed by its performance. The accuracy of the conversational AI is remarkable, often indistinguishable from a natural human voice, which has significantly elevated the customer service experience on our site.

Customizability is another strong suit of ZipChat. Tweaking the bot's responses to better align with our brand's voice and customer needs has been a straightforward process, allowing for a more personalized interaction that my customers appreciate.

As a solo entrepreneur, the 24/7 support capability ZipChat provides is invaluable, especially when it comes to handling enquiries from overseas customers. This round-the-clock assistance ensures that my business never misses a beat, catering to customers across different time zones without delay.

However, there is a considerable downside: the cost. For a small operation like mine, the expense of maintaining this service is a significant line item in my budget. It's a substantial investment, and while the benefits are clear, it does require careful financial consideration to ensure that the value outweighs the cost.

CUP O FLORA
Australia
Circa 2 mesi di utilizzo dell’app
13 marzo 2024

I've never had a service so functional like this! Zipchat is a real upgrade for my business. I am having +90% of purchases in just one week.
It answers to any client's question and they feel comfortable and safe to buy.
It's very easy to set up and it seems to speak with a real person for clients.
Price is REALLY low for the quality. I really recommend it, they are also very fast and willing to help you.
An example of real upgrade that my business had: I sell digital product but as you know sometimes the download doesn't work 100% good.
The clients write to my chat and Zipchat explain 100% how to download it and I don't have refund requests or disputes anymore!
Believe me, try it.

Ripartire da me
Italia
9 giorni di utilizzo dell’app
14 maggio 2024

very easy to setup, very good

Pacha™
Francia
7 mesi di utilizzo dell’app
ZIPCHAT INC ha risposto 6 giugno 2024

Thank you for your review, really appreciated.