Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
16 ottobre 2023

10 stars! I am on the free trial and can't believe how great this app is. Answers questions much more quickly and accurately than my human help can. In addition to the store itself, we added all of our product websites to the knowledge base and the chat bot gets the answer correct - with amazingly professional and friendly language that makes our customers feel valued - every single time. Very happy.

Crazy K Farm Pet and Poultry
Stati Uniti
6 giorni di utilizzo dell’app
6 ottobre 2023

Zipchat has been a game-changer for us. It swiftly addresses customers' straightforward queries that used to land in our email queue, ensuring they get immediate responses instead of waiting for hours, potentially leading to lost sales elsewhere.

Bogartstore
Norvegia
9 giorni di utilizzo dell’app
26 settembre 2023

ZipChat is amazing! The app is easy to install and use. It takes a little bit time to train the the 'robot', but after that it answers accurate and fast. We ship worldwide and we are not able to answer questions around the clock to meet the time differences. With the app the amount of e-mails we receive has drastically decreased.

Another big plus is the customer service! This app is an absolute MUST.

Curly Secret
Paesi Bassi
13 giorni di utilizzo dell’app
21 luglio 2023

Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!

Mool
Francia
Circa un mese di utilizzo dell’app
ZIPCHAT INC ha risposto 22 luglio 2023

Thank you so much for the fantastic feedback! 🚀 We're so happy to hear you're finding ZipChat to be super responsive and always improving. It's fantastic that we're standing out from the crowd. 🌟 Thanks for trying out ZipChat and being part of our community!

16 giugno 2023

I've tried other Ai Chatbots and I'm so happy with ZipChat! I love how ZipChat actually recommends products for customers with great accuracy. It goes beyond expectations with very specific responses and even in other languages.

I've been blown away at how ZipChat can seamlessly follow any flow in the conversations with a very natural responses. It's cut down tremendously on my customer response work and the "Track My Order" feature is one that knocks out a huge chunk of customer issues. I can't wait to see what they add next.

Mighty Wallet
Stati Uniti
16 giorni di utilizzo dell’app
ZIPCHAT INC ha risposto 22 luglio 2023

Thanks for the glowing review! We're very happy to hear how much you're loving ZipChat. It's great to know our product recommendations and multi-language support are hitting the mark. 😍 Excited for you to see what's next. Thanks for being a part of our ZipChat community!

14 luglio 2023

Excellent new service that is absolutely killing it.
We love this chat and how easy it is to train it on new information.

We have some feature requests but it's still new and they're actively improving the service. We fully intend on sticking around as long as it stays financially reasonable for us and the value trade remains.

WREKD Co.
Stati Uniti
12 giorni di utilizzo dell’app
Data modifica: 25 giugno 2023

We love this app. It answers more accurately, in most cases, than humans (as long as the info on your site is correct) and works 24/7.

Previously, I was answering chats myself, and only during the limited window of 9-3pm. Customers who tried to reach me outside of that time had their messages forwarded.

That’s one thing that would be nice in a future update. If a customer has an issue, rather than simply sharing our email and phone, the chatbot could possibly take a message and forward it to a queue or our email.

However, I’ve been checking the logs of conversations and the bot has been providing VERY GOOD answers with NONE of the hallucinations of other chatbots. Other chatbots made up facts about our products that were sometimes humorously wrong. ZipChat even seems to have interpreted some images on our site? It might have inferred the information another way, but ZipChat often answers better than I do and I designed all of our products.

If you are jaded from answering the same questions all the time, give ZipChat a shot. Now, please come up with a bot to answer my customer service emails!

MediaLight Bias Lighting
Stati Uniti
2 giorni di utilizzo dell’app
ZIPCHAT INC ha risposto 22 luglio 2023

Thank you for your review! We're glad ZipChat is helping you. Your idea for forwarding messages to email is great thanks!
We're happy that ZipChat gives good answers and doesn't make up facts 😄. We'll keep working to make it even better. Thanks for using ZipChat :)

9 ottobre 2023

Love it, it was up and running in minutes. Fine tuned it within one hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Trooper Beer EU - distributed by Universal Marketing EU
Austria
Circa 9 ore di utilizzo dell’app
25 maggio 2023

ZipChat has made a huge difference in my business since I started using it last week, my customers have really been engaging with the chatbot to help them answers their questions! It definitely reduced the amount of support queries I'm manually answering. Great app, well priced.

GlossySilk
Australia
1 giorno di utilizzo dell’app
26 maggio 2023

Excellente application !
Pratique, les réponses sont parfaites et surtout ! la possibilité de modifier des réponses pour que l'IA apprenne est vraiment un + !
Je recommande les yeux fermés !

Kaitsuko
Francia
Circa 8 ore di utilizzo dell’app