Recensioni (73)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
30 maggio 2024

app consigliata per chi gestisce un e-commerce e vuole sfruttare il potere dell'AI per supportare e ottimizzare gli utenti nella loro customer journey

RedMoringa
Italia
17 giorni di utilizzo dell’app
ZIPCHAT INC ha risposto 6 giugno 2024

Grazie mille per la tua recensione. Facciamo del nostro meglio per costruire il prodotto migliore possibile.

15 maggio 2024

We've been using ZipChat AI on our Store and are thoroughly impressed with its seamless integration and ease of use.

The AI significantly enhances our customer service by providing responsive, personalized interactions that reflect our brand's voice and ethos.

Customers appreciate the instant support, and the AI's adaptability makes it feel like a natural extension of our team. ZipChat's robust functionality and excellent customer service have made this a worthwhile investment for improving our customer engagement and sal.

KALI SHOES®
Italia
3 mesi di utilizzo dell’app
ZIPCHAT INC ha risposto 6 giugno 2024

Thank you for your review, really appreciated.

25 maggio 2023

ZipChat has made a huge difference in my business since I started using it last week, my customers have really been engaging with the chatbot to help them answers their questions! It definitely reduced the amount of support queries I'm manually answering. Great app, well priced.

GlossySilk
Australia
Circa un anno di utilizzo dell’app
26 maggio 2023

Excellente application !
Pratique, les réponses sont parfaites et surtout ! la possibilité de modifier des réponses pour que l'IA apprenne est vraiment un + !
Je recommande les yeux fermés !

Kaitsuko
Francia
Circa un anno di utilizzo dell’app
21 luglio 2023

Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!

Mool
Francia
Circa un anno di utilizzo dell’app
ZIPCHAT INC ha risposto 22 luglio 2023

Thank you so much for the fantastic feedback! 🚀 We're so happy to hear you're finding ZipChat to be super responsive and always improving. It's fantastic that we're standing out from the crowd. 🌟 Thanks for trying out ZipChat and being part of our community!

25 maggio 2023

We've been using Zipchat across our stores and it's been a great asset so far. Its capacity to offer 24/7 self-service support in any language has been a significant time-saver for us and has improved our CS efficiency.

The app is straightforward to set up and tracks conversions from the chat. This feature has given us a better understanding of our customer interactions.

One of the standout features for us is its self-learning capability. We were able to make minor corrections based on initial chats on our website, and the app adapted accordingly. This has helped keep our customer interactions relevant and effective.

We recommend Zipchat to any e-commerce business aiming to enhance their user experience. It not only improves customer engagement but also reduces the number of tickets, making our operations more efficient.

A very valuable tool for any business looking to improve their customer service!

Sweet Plaid™
Emirati Arabi Uniti
10 mesi di utilizzo dell’app
ZIPCHAT INC ha risposto 22 luglio 2023

Thanks for the fantastic feedback! We're glad to know that ZipChat is making a difference across your stores. It's awesome to see it's a time-saver and is boosting your efficiency. 😄 Your recommendation means a lot to us. Thanks for being a part of the ZipChat community!

11 gennaio 2024

We would recommend this app 100%. The replies are well-crafted and accurate.

GANXXET
Stati Uniti
8 mesi di utilizzo dell’app
24 maggio 2023

Best app to answer the customers 7d/7, answers quality is really good and it bring us more conversions without efforts!

OHMYCASE
Francia
9 mesi di utilizzo dell’app
2 agosto 2023

One of the first and best AI chatbots in Shopify that continues to improve day by day. My team spent about a month making edits and training the bot, and now it generates profit. In the past 2-3 weeks, we haven't even needed to monitor the chats, yet the bot still works and makes money!

In Uzbekistan, there are 3 languages that customers use: Uzbek Latin, Uzbek Cyrillic, and Russian. I'm not sure how, but our bot is able to handle all of them. Anyway, it's better to invest $250 in this bot and stay current with new technologies, rather than paying a student $500-700 who might leave the job unexpectedly.

I also had the pleasure of meeting the best CEO of CEOs, Michael. He is a good, supportive, and polite guy who works tirelessly to make his bot the best of the best. Keep up the great work!

Chado
Uzbekistan
8 mesi di utilizzo dell’app
20 ottobre 2023

Nous sommes vraiment ravies de Zipchat et encore plus du service client ! On recherchait un chat en ligne pour notre boutique e-commerce sans que cela nous rajoute du travail et c'est exactement ce que fait Zipchat ! Grâce à l'entraînement, il répond exactement comme on le ferait ! Michael, le fondateur, est vraiment très présent pour répondre à toutes nos interrogations, on se sent accompagné !
En 2023, cette app est vraiment un must-have pour toutes les personnes qui cherchent un bot compétent ! C'est un vrai game-changer alors nous pouvons que vous le recommander !

Anatae
Francia
8 mesi di utilizzo dell’app