One Click Upsell ‑ Zipify OCU
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The verdict is still out. Parts of the app are easy to manage. Others are a bit confusing to me.
Thank you for your review! We’re sorry to hear you found the app difficult to use. Our team is here to help, and we’d be happy to share best practices. We did reach out, and we’d love the chance to turn your experience around.
This resolution took way too long. Hoping you can improve the time it takes to resolve issues. Thank you
Thank you for bringing this to our attention. We regret that the resolution time did not meet your expectations, and we apologize for the inconvenience. Please know that improving our efficiency is our top priority.
I would like some help setting up some basic funnels. This is not entirely intuitive.
Sofia from Zipify Apps Support here! 👋
I’m sorry to hear that your experience with OneClickUpsell funnels didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details.
We look forward to hearing back from you!
For the last 3 years this has been amazing. Made me roughly 40k. Then all of a sudden it caused my add to cart button to not work for a complete day. That costed me about 2k. Like winning at the casino...
Hi there! Our records show https://comfortlabofficial.myshopify.com/ is not currently active and OCU was only installed for 3 months and deleted back in 2021. Would you mind reaching out to us at info@zipify.com to explain why the review was adjusted from a 5 star to a 3 star? Thanks so much.
It doesn't target all customers. Randomly stops working.
Dear Souli,
Thanks for the feedback! We’re sorry to hear you had issues. 🙁 Our team is on it to make sure everything targets correctly and runs smoothly. If you’re still seeing problems, reach out—we’ll get it sorted in no time! 💪
Team Zipify
Would be great IF it supported multi currency and would allow you to add collections rather on a product by product basis
Hey there! Thanks for giving OCU a shot. We are not able to offer multi-currency due to the limitations of the Shopify API...however, I do have some good news. Adding upsells to collections is in the pipeline and should be rolled out in 4 weeks. :)
NA
Thanks for taking the time to leave a review. We’d love to learn more about your experience so we can improve. Please feel free to share any feedback with us directly.
Jeff from Zipify Apps Support here! 👋
I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details.
We look forward to hearing back from you!
We really appreciate you taking the time to share your experience! It means a lot to our team to know that OCU is helping your store grow. Thanks for choosing us!
Thanks for sharing your rating. While we’re glad to have you as a user, we’d love to hear what we can do to make your experience even better. Our support team is always available if you’d like to connect.