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Our APP has encountered an issue. The link https://apps.aperitive.io/brand-app/shop/6587/brands isn't working, resulting in our brand page being invalid. Your technical personnel suggested we reinstall the app, but after I deleted it, I found that I couldn't reinstall the APP at all!
Hi Petso, sorry to hear about the reinstall issue. That was related to a system update that briefly impacted reauthentication. It’s now been addressed. If you're still unable to reinstall, please reach out directly and we’ll guide you through the process step by step.
Not even a 1-star. I've had the most frustrating experience with this app recently. Communication with customer service is painfully slow, taking days to get a response. Despite reporting an issue three weeks ago, it's still not fixed, and I'm left with no solution in sight. I moved onto another app which is cheaper and much easier to use. There are much cheaper and more efficient apps out there that offer far better service and functionality. Save your time and money and look elsewhere! I am waiting for the refund.
Hi, we’re genuinely sorry for the delay and your frustration. Your feedback is fair, and we’ve since made major improvements to both the app’s infrastructure and our support responsiveness. We understand you’ve moved on, but we appreciate your long-term use and hope we can restore your confidence in future.
Great app and customer service helps you whenever you have an issue. Really helps you optimize your brand pages for SEO too.
I needed to make 2 of the brands I carry non-clickable because we only sell them in-store. I emailed to see if that is possible and Mike answered and quickly solved my problem! 10/10 would recommend!
Great app which simply makes you a decent looking brand page! Great customer service too who helped add some custom CSS styling no problem!
Does exactly what is should do, and it is exactly why it is a 5 start app! Excellent.
OPHERTY & CIOCCI
www.ophertyciocci.com
Luxury Vintage, Pre-Loved Fashion
Great app easy to install. Love it!
Up until recently this app has been great. The past few weeks it's constantly going down. Not only does the app not display apps on our site but even trying to open the app it won't even launch. Reached out to the company and got no response. Very disappointing for this to happen on Black Friday week. I would recommend NOT USING THIS APP!
Thanks for the honest feedback and for sticking with us that long. We sincerely apologise for the downtime you experienced. Our team has since addressed the instability, and we’re working to make sure this doesn’t happen again. Your trust means a lot and we hope to earn it back.
ABSOLUTE MUST HAVE! Takes what could have been a pain in the butt to maintain and makes is sooooooooooooo simple. Setup is so simple, support is great if ya ever need it. No store should not have this app.
This app takes something that is tedious and time consuming and makes it easy, i have over 700 vendors in my store, its a huge store and managing all that is impossible without this app.