Reviews (3,378)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and interface, making it suitable for all technical levels. It effectively targets younger audiences with innovative ads like AR features and vertical videos. The platform offers robust targeting, e-commerce integrations, and influencer marketing opportunities, allowing for authentic content creation. Merchants also value the comprehensive analytics and performance tracking, as well as the responsive customer support, which enhances the advertising experience.

June 22, 2024

What's wrong? It tracking extra purchases. I showing more sales in ads manager then my shopfiy store.

Dfruit
Saudi Arabia
Over 3 years using the app
June 30, 2024

yes

ِِِAlayjah
United Arab Emirates
3 months using the app
June 16, 2024

The puzzle process was annoying

Radiant Pride
United States
2 months using the app
May 5, 2024

its ok good

Shaheerstores24
Saudi Arabia
3 months using the app
April 9, 2024

Normal, não tenho muita experiencia porque pouco uso

MY DOLLAR TEAM SHOP
Brazil
5 months using the app
October 5, 2022

I can't advance to creating the ad. Stuck on the first screen. I do not know how to advance, someone please help

Nourmeé
United States
About 2 years using the app
May 21, 2020

I have been unable to actually make an ad because after taking my payment info the websites buttons stopped working. Not easy to navigate.

Casual Luxury
United States
Over 1 year using the app
October 10, 2021

This isn’t integrating with shopify. I am getting server error every time. Change the browser as well but no progress.

Greenappuae
United Arab Emirates
Over 1 year using the app
March 31, 2024

i am newly user best platfor for a ads

Trending Collection
India
About 1 month using the app
Edited September 12, 2020

Hello

I have a problem with the Snapchat ad app.
When I signed in for the app. And I tried to update the information. the system asked me to remove all the advertising-related activities at Shopify Marketing, but when I went to do that the system refused to clear the ads.. I don't know why.

Mishastyle
Saudi Arabia
8 months using the app
Snap Ads replied September 14, 2020

Hey there! I'm sorry you've run into this issue, we are investigating. In the meantime, below is the best way to get support in the future.

Please file a support ticket by following this link: https://businesshelp.snapchat.com/en-US/i-need-help

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.