Reviews (66)
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This app works great, and the customer service is top notch! We've been running tests with ABConvert for about a month and we're learning a lot.
So professional and patient. And the data showing is comprehensive and precise. The most recommended AB testing tool I suggest!
Very powerful A/B testing app with great customer support. And also affordable in comparison to other available apps, which makes it great for small businesses. 5 Stars!
Good support, best pricing, we are happy to have that app!
Great support.
I've been using this app for a couple of days and I'm super impressed with the built-in functionality and level of support they offer.
We have some custom landing pages with several products & variants on the same page. They offered to step in and do a couple of custom things so their app would work seamlessly with their app, the same day we asked!
For regular Shopify pages, the testing works out of the box with just a couple of clicks. It also works with subscriptions (Recharge in our case).
This saves us a ton of $$/time/effort by skipping bulky A/B testing software and it doesn't impact speed!
Very good and responsive support! Jeffrey jumped on a call immediately to help me out. Also, developer team is really helpful and adds new features on request quickly!
Very good support! and the product actually works is nice. Good value
Great app, all the functionality neede, amazong customer service
USE AT YOUR OWN RISK
This app cost me more than it helped or saved.
*****DOES NOT SYNC INVENTORY. (also does not warn you about this)
In my case this lead to overselling hundreds of items.
when I asked the staff to explain how inventory works, it took well over 5 minutes to get a real answer:
Me: so i am meant to manually recalculate my inventory after a test?
Jeffrey: No you don’t have to
Me: then why is my inventory oversold
Jeffrey: Just go analytics and see how many test variants are sold
Jeffrey: And minus the number
Jeffrey: That’s it
Hello Jeffrey here.
Firstly, I apologize for any inconvenience you've experienced.
Please understand that when you reached out to us, it was 4:30 am in our time zone. Despite the hour, we were committed to addressing your concerns.
I noticed there was a significant amount of emotion during our conversation. We attempted to clarify the situation, but it seemed there might have been some miscommunication.
Regarding the app, it creates duplicate variants for price testing, which can occasionally lead to inventory discrepancies. We're actively working on developing an inventory syncing feature to resolve this.
However, in this instance, the primary issue arose because the test ran for an extended period of three months without monitoring the inventory levels. We're here to assist in resolving this and ensuring it doesn't happen again.
Thank you for your understanding and patience.
We just launched our inventory syncing feature: https://help.abconvert.io/en/articles/8735286-how-to-sync-inventory-for-your-test-products
Best regards,
Jeffrey