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This app does a great job of bringing our shopify sales data into Xero. We use it to reconcile our payouts, as well as keep track of amounts owed from wholesale orders. Support has been top-notch using their chat feature or scheduling an online support session. They were very helpful in getting us set up with the particular work-arounds we needed for our business and have been there to help us with any issues we encounter.
I recently had the pleasure of working with Jessica Danford from the A2X support team, and I couldn't be more satisfied with the level of service I received.
From the get-go, Jessica was incredibly attentive and proactive in resolving the mapping issues I was facing. What stood out to me was her commitment to ensuring that my query was fully resolved. She didn't just provide a one-time solution; she followed up consistently to make sure everything was running smoothly on my end.
In instances where immediate attention was required, Jessica went above and beyond by scheduling emergency calls to address the issues. This level of dedication and customer service is rare and highly commendable.
I am extremely grateful for the support and assistance I've received from A2X, and especially from Jessica. Your team is doing an incredible job, and I couldn't recommend A2X more highly!
Thank you for making my experience so positive. Keep up the excellent work!
Wow! These are the kind of reviews that make all of us smile. Reading about your overall experience, and such a beautiful feedback for Jessica, who deserves all the praise and appreciation possible - we wish to thank you for sharing your kind words and supporting us.
The commitment you described is a value that we consistently nurture throughout A2X - it is the way all teams operate, and having it recognized through your words means a lot to us all.
We are very grateful for a chance to work with you, learn from eachother and smooth out any bumps that might appear on the road. We are in this together, and nothing can stop us if we stay that way :)
A2X is a massive help in reconciling transactions from Shopify into Xero. It also deals with the VAT seamlessly. Any problems or queries are solved very quickly by the team.
Excellent customer service and good product. I use their services with a number of companies I own for lots of outlets.
I want to spend my time making money, not messing around with accounting. A2X makes that possible. This seemingly simple app does wonders for accurate record keeping. After an easy setup, it integrates with my Xero account perfectly and keeps me from having to check the financial details of my Shopify transactions each week. Actual total sales, sales tax, Shopify fees, tips, and everything else are accurately sectioned out and sent to the right place in my accounting software.
Love it! A button click replaces what was a tedious and time-consuming task to log payments from Shopify. Highly recommended
We use this app for our Xero connection and love it. Makes bookkeeping so much quicker, easier and more efficient. Great customer service when we had a question about the installation, responded promptly and made the process very easy. Highly recommend.
www.oceanluxe.com.au
A2X is a no brainer if you're using Shopify and Quickbooks Online !! Victoria on the A2X side walked us through all of our issues and has made a huge impact on our entire admin / accounting side of the business. We have also integrated DEAR Inventory Systems blended with Shopify / A2X & QBO and the load on our entire team has decreased significantly. A2X is so easy to configure, you can do it yourself !!
We couldn't agree more, A2X definitely is a no-brainer! :).
Thank you for your kind support. Our aim is to provide the very best customer experience possible. It is reviews like this that help us to continually improve.
A2X used in conjunction with a full inventory management tool gives you the best of both automation worlds. And in the most seamless way!
We love that you are using A2X and we look forward to supporting you long into the future.
Still in the process of setting this up with an accountant. I had quite a few questions that required the assistance of A2X's customer support team and the customer support team was incredibly helpful. Fast responses, answered my questions and provided plenty of resources that helped me to understand the app.
Synchonises our Shopify payments perfectly with Xero so well that I can't imagine what we would do without it. The mapping process is easy to implement and get exactly how you would like it to be.