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Given the other reviews are all 5 stars I am not sure what has gone wrong here but this is the worst experience I have had with a Shopify app in over a decade of using Shopify.
1. I was not given a 7 day free trial as advertised.
2. There is no instruction of how to embed the store locator on a Shopify page.
3. I can’t see any option to change map colour as stated in the description. The layout is not the same as the screenshots here.
4. The support tab does not load properly making it inaccessible.
5. Two emails to support remain unanswered after 5 days.
6. Other reviews mention support via WhatsApp which does not work on my laptop and having to download an app for support is a very poor user experience.
I have seen stores using this app effectively and it looks like it should be a great app but sadly the instructions are lacking and the support seems to have disappeared.
A clear app, doing just where it is needed for. Excellent customer support, really friendly and very helpful. Highly recommended.
Great customer service experience. The app itself was easy to install and has a simple design. Apparently Shopify updated its policies regarding google (Not sure what or why?). This caused our app to have an error. The owner offered a google Meet, quickly resolved the problem and then too the initiative to offer a handful of modifications to our settings to improve user experience.
This app is fantastic! The features are simple yet incredibly effective. It does exactly what it promises without any unnecessary complexity. Easy to use, straightforward, and perfect for anyone looking for a no-fuss solution. Highly recommended!
Pretty simple and straightforward app. When I had troubles with the API key I received immediate support by the developer. Great help, thank you!
I received excellent service in assisting with set-up. It wasn't a straight-forward process for me to get things up and running, but now that things have been custom-edited to work with our theme, the app is very clean and it should be easy enough to maintain. Most store locator apps offers (and charges) for extra bells and whistles that we don't need and aren't looking for. The AW store locator is simple but it does the job for a very reasonable monthly charge.
I was looking for a location map app that had an easy to use interface, great design in both mobile and desktop, quick support response, and affordable price - AW Store Locator has all of those! After testing a few options, I landed on this one since it was the best option in my opinion. The support team helped me with all of my questions and even gave me code I could implement to get my desired look. I highly recommend using this app for any location map needs! I'm very happy with my experience
Amazing helpful with the set up! App Works Well! *****
(5+star helpdesk service)
This app works perfectly with our theme and we received speedy and clear support/solution for a small problem (I needed help with a new page) . If you are looking for a store locator app - I highly recommend AWS. Easy install, user friendly, globally accessible, 5+ stars.
Solid and easy to use app that does what it says.
The support is next level, very quick and extremely helpful. Would recommend!