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FAQs - Frequently Asked Questions

FAQs - Frequently Asked Questions

Developed by Onjection Labs

16 reviews
Price: Free More info
  • Managing the FAQ's categories from admin.
  • Divide questions into categories
  • Easy to install and manage.

**Free Support**

Advanced FAQs Extension for Shopify:

Customer will always have many questions in mind before purchasing the products. Our FAQ extension allows admin to add questions and answers and list them on frontend. FAQs extension is built up to help visitors or customers understand about your products more through questions and answers.

Main Features:

  • The customer can see most frequently asked questions

  • Customers can select relevant categories as per the query

  • A single click can collapse or expand the list

Manual Guide:

  1. After Successfully installation: You can find 'FAQ' in app section.

  2. Settings: You can Enable/Disable Faq on FAQ front page.

  3. Category:

    a) Create category on Category page.

    b) You can edit or delete the category here as well.

  4. Faq:

    a) Create questions and Answer according to Categories.

    b) You can edit or delete the Faq.

  5. Add a new page called "Advanced FAQ"

    a) From your Shopify admin, click Online Store, and then click Pages.

    b) Find the FAQ page you want to edit in your list of shop pages. Click on the title of the page you want to edit.

    c) Scroll down to locate "Search engine listing preview"

    d) Click on "Edit website SEO"

    e) Enter the “URL and handle” without spaces: https://your-shop-url.myshopify.com/pages/faq

  6. After creating FAQs you can check these on frontend.

Advanced FAQ module

Advanced FAQ module allows you to create a separate list of question and answer, which is specific to a particular category.

This module enables merchant to solve customer queries quickly by providing relevant FAQs.

At ONjection We believe that eCommerce is much more than just putting up a website and uploading products. We dont believe in a Copy2All solution. We understand that every business has their own needs and with a team of professionals highly experienced in eCommerce sector we provide Custom eCommerce Solutions .Our industry knowledge will ensure that your website is built for success.

Our Shopify Extensions

SHIPWAY.IN: It is for multiple courier Shipment Tracking Solution.

Pincode/Zipcode Serviceability Check: Pincode Checker Extension checks for the availability of Cash on Delivery on the given pincode


In case of any query or support feel free to contact us at contact@onjection.com

FAQs - Frequently Asked Questions reviews

16 reviews
  1. 5 stars (8 reviews)
  2. 4 stars (2 reviews)
  3. 3 stars (1 review)
  4. 2 stars (2 reviews)
  5. 1 star (3 reviews)

Super easy to use, thank you :)


Great free app. Very useful for customers to use thank you .


The FAQ page is easy to use and it looks attractive enough


Great App, looked a bit daunting at first but once I sat with it and went through the process it was actually very easy.
The only thing I did not get was that I thought it would automatically put a link on the page and couldn't figure out why that was not happening as I couldn't see where if anything was written on what you had to do after all was filled in.
Otherwise it's easy once you figure it out,
Yes I would definitely recommend it to a friend. :)


Wow , i wasn't sure at 1st but going through the process it is certainly worth it ,


All content is hosted from their own server, and unfortunately it's very slow. Adds a latency of 0.5-1.0 seconds.


its nice apps.. thank for helping me


Great free app. Easy to use and simple to use.
I usually wait a few days before giving a review, but this app needed a review right away. I did not have an issue implementing this app.
I added it to my products as a FAQ tab. It shows up on all my products.

For those having issues,

There are 3 sections
Settings section, pretty much left it with the default settings. Made sure it was enabled. You can modify the color of it here on this section.

Category section:
Here you will create the categories ie.. shipping, refunds, processing time, etc..
once you have this section created, you can move on to the FAQ section.

FAQ section:
This is where the magic happens, first the drop down, select the category below it, is where you enter the question, and the in the big box your answer to the question etc. it is pretty simple.

You can add HTML to your answers, just make sure you check your coding, i made the mistake of not putting the correct closing on my code and it made the entire section a clickable link XD
once I corrected it, it does the trick.
If you would like to see it in action check out this page. and click on the FAQ and Poof FAQ :-)


awesome app :) i like it :) :) :)


Nope not user friendly and no reply to my emailed request for help.


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