Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / FAQs - Frequently Asked Questions

FAQs - Frequently Asked Questions

FAQs - Frequently Asked Questions

Developed by Onjection Solutions

9 reviews
Price: Free More info
  • Managing the FAQ's categories from admin.
  • Divide questions into categories
  • Easy to install and manage.

**Free Support**

Advanced FAQs Extension for Shopify:

Customer will always have many questions in mind before purchasing the products. Our FAQ extension allows admin to add questions and answers and list them on frontend. FAQs extension is built up to help visitors or customers understand about your products more through questions and answers.

Main Features:

  • The customer can see most frequently asked questions

  • Customers can select relevant categories as per the query

  • A single click can collapse or expand the list

Manual Guide:

  1. After Successfully installation: You can find 'FAQ' in app section.

  2. Settings: You can Enable/Disable Faq on FAQ front page.

  3. Category:

    a) Create category on Category page.

    b) You can edit or delete the category here as well.

  4. Faq:

    a) Create questions and Answer according to Categories.

    b) You can edit or delete the Faq.

  5. Add a new page called "Advanced FAQ"

    a) From your Shopify admin, click Online Store, and then click Pages.

    b) Find the FAQ page you want to edit in your list of shop pages. Click on the title of the page you want to edit.

    c) Scroll down to locate "Search engine listing preview"

    d) Click on "Edit website SEO"

    e) Enter the “URL and handle” without spaces: https://your-shop-url.myshopify.com/pages/faq

  6. After creating FAQs you can check these on frontend.

Advanced FAQ module

Advanced FAQ module allows you to create a separate list of question and answer, which is specific to a particular category.

This module enables merchant to solve customer queries quickly by providing relevant FAQs.

At ONjection We believe that eCommerce is much more than just putting up a website and uploading products. We dont believe in a Copy2All solution. We understand that every business has their own needs and with a team of professionals highly experienced in eCommerce sector we provide Custom eCommerce Solutions .Our industry knowledge will ensure that your website is built for success.

Our Shopify Extensions

SHIPWAY.IN: It is for multiple courier Shipment Tracking Solution.

Pincode/Zipcode Serviceability Check: Pincode Checker Extension checks for the availability of Cash on Delivery on the given pincode


In case of any query or support feel free to contact us at contact@onjection.com

FAQs - Frequently Asked Questions reviews

9 reviews
  1. 5 stars (4 reviews)
  2. 4 stars (0 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (2 reviews)
  5. 1 star (3 reviews)

Great free app. Easy to use and simple to use.
I usually wait a few days before giving a review, but this app needed a review right away. I did not have an issue implementing this app.
I added it to my products as a FAQ tab. It shows up on all my products.

For those having issues,

There are 3 sections
Settings section, pretty much left it with the default settings. Made sure it was enabled. You can modify the color of it here on this section.

Category section:
Here you will create the categories ie.. shipping, refunds, processing time, etc..
once you have this section created, you can move on to the FAQ section.

FAQ section:
This is where the magic happens, first the drop down, select the category below it, is where you enter the question, and the in the big box your answer to the question etc. it is pretty simple.

You can add HTML to your answers, just make sure you check your coding, i made the mistake of not putting the correct closing on my code and it made the entire section a clickable link XD
once I corrected it, it does the trick.
If you would like to see it in action check out this page. and click on the FAQ and Poof FAQ :-)


awesome app :) i like it :) :) :)


Nope not user friendly and no reply to my emailed request for help.


Love this app!!!



This app does everything I need for free! Contrary to the other reviews, you can customize color to match your theme.


Does the basic, they should add a simple feature to link words to pages, every other single ad supports that. I am using it anyway for my B2B store


Not a very good app. There is no guidance whatsoever on how to integrate the app into the store. I am just going to manually make an FAQ page.


ok but very slow just to create the category, can't change color or font, looks odd



Too Simple, no customisation, Not worth it, NOT EVEN BARELY ADVANCED, BARE BONE.

The end result can be very VERY easily made without this app, using shopify's own Page Editor with the basic functions.

All you get is create categories, then add some Q&A and THATS IT. . . . . . . .

This should be renamed, "SIMPLE FAQ" or "LAZY FAQ"


Support & Sales

Onjection Solutions
Get Support


  • Large
  • Thumb
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.