Frequently Asked Questions

Frequently Asked Questions

by Shipway

Get the answers by searching through our FAQs

3.0 of 5 stars(25 reviews)

About Frequently Asked Questions

Advanced FAQs

Customer will always have many questions in mind before purchasing the products. Our FAQ extension allows admin to add questions and answers and list them on the frontend. FAQs extension is built up to help visitors or customers understand about your products more through questions and answers.

Main Features

  • The customer can see most frequently asked questions
  • Customers can select relevant categories as per the query
  • Enable/Disable faq category with a single click
  • Support to collapse/expand features for viewing questions
  • Allow admin to highlight featured categories and questions in the FAQ page
  • Allow customers to easily submit any questions

Benefits for End Users

  • Saves customer’s time by incorporating all relevant questions and answers on a single page.
  • Includes a handy search tool for easy keyword based content research.
  • Offers user-friendly interface and navigation
  • Provides instant access to most frequently asked questions on a single platform

Advanced FAQ module allows you to create a separate list of question and answer, which is specific to a particular category.

This module enables the merchant to solve customer queries quickly by providing relevant FAQs.

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3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    48% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
  • 3 of 5 stars
    12% of ratings are 3 stars
  • 2 of 5 stars
    8% of ratings are 2 stars
  • 1 of 5 stars
    24% of ratings are 1 stars

Most recent reviews

Backpack Art

Everything was right.But when I erased by mistake the faq page from my admin store now the faq doesn t work.I asked for help but nothing yet.


You cannot add links, bolds, underlines, etc to the answers; just plain text. You cannot even use symbols. And the drop-downs don't have arrows, so it's not intuitive to click on them. I thought the answers just weren't showing.

NO use. Better you just create a page in shopify and add the FAQs there. Name it as FAQ.

This is all that this app will do.