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Besides sending a script, there is no support. I am having trouble figuring out this app, and no response.
We're so sorry to hear you aren't having luck using our app on your store. We strive to work with every one of our customers to ensure they are able to successfully see the value of ASL.
We've checked our support tickets and found that we responded this morning to your team with instructions on how to get everything up and running. We're committed to helping to ensure this works for your store! Can we please connect with you to help you resolve this issue?
Please reach out to us directly at asl+support@shop-keeper.com or reply here, and we'll get you the assistance you need!
simply doesnt work. Keep adding USA in my edit zone even if I dont select this country. and even after enabling the app, the URL redirect doesn't work.
also it says "Server Error" from time to time
We're so sorry to hear you aren't having luck using our app on your store. We strive to work with every one of our customers to ensure they are able to successfully see the value of ASL. I don't believe we've received a support request from you, but regardless we're happy to help!
We would be more than happy to take a look at your configuration and ensure that ASL works properly for your store. Please reach out to us directly at asl+support@shop-keeper.com or reply here, and we'll get connected with you!
UX design could be better, but the app does what it suppose to do and customer service is fast! It took about 1 day to figure out how it works.
Great app and top tier support by the developers. I found it a little hard to set up but with their assistance was able to have everything functioning as desired.
A tentative 5 stars because I haven't used all the features yet, so can't report on the comprehensive app experience.
It removed products based on locations fine, but failed to automatically change the currency to suit their location. Not good enough for the price you're asking.
We're so sorry to hear you aren't having luck using our app on your store. We strive to work with every one of our customers to ensure they are able to successfully see the value of ASL. Can we please connect with you to help you resolve this issue?
Please reach out to us directly at asl+support@shop-keeper.com or reply here, and we'll get connected with you!
One of the best customer service I've ever encountered. I had issues with the configurations, Devon patiently and professionally helped to resolve all my questions. He went above and beyond what most customer service would do to ensure things work well.
This app is really mind blowing, the support is so active. Replies in seconds and fulfill your needs in seconds. Really appreciate your efforts. Thanks
This is a very powerful app, it can really turn things around quickly in different countries with a click of a button and excellent support from the team.
This app is exactly what I was looking for, I had 2 stores and I wanted to show different products, different pages and even different homepages, depending the customers' country and this app did exactly that. And Devon, from customer support has been amazing in all aspects, always ready to help me with every doubt. Thank you .
The best customer service! Alex is fast and always available > he will always find the best solution for your shop. The app is quite new but it's way better, cheaper and convenient than other apps on shopify
You are awesome. App is working as it should now. Help from Alex (and the team) was always fast. I would highly recommend to take this app if this is what you need.
I used this App to hide some products based on location and my theme was very complicated . Alex was super cooperative and understanding, giving lots of effort and support to try fix all issue and provide the best service to my store as required .
I highly recommend this app and contact Alex if you have any doubt about any function he is very talented and professional, one more thing he is super friendly thank you so much Alex!
Terrific add on. Very easy to configure and works like a charm. The customer service is incredible. Fast and helpful. They even helped me diagnose and resolve an issue that wasn't due to their add on!
Not only is help among the most useful and helpful on Shopify, but the customer support team is a dream come true!
Thanks so much for the help guys
Best of Breed app on shopify for customizing UI when selling to multiple countries. Has everything you could possibly need i.e. hide products based on IP, redirect to country specific pages, set currency, etc.
I tried all the other solutions, none came remotely close. Super clean code, fast, efficient. Support helped me very quickly to get a few custimizations done.
If you sell in multiple countries, this app is a no brainier. I'm very happy I found it.
Impressive app!! It solves a ton of e-commerce issues and needs. You can run one shop for several countries and still offer to each country a specific content, contacts, currencies, information,... It's the perfect tool to sell globally and serve locally. Very impressive.