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The app is very user friendly and setup is a breeze. The customer service is phenomenal, I received detailed email responses in real-time and they thoroughly understands the needs of their customers. They were able to walk me through use-cases and general utility pointing out what works as well as if there any limitations.
We needed an App to capture additional customer information and this one fit our needs perfectly. We've been using it now for a couple months and everything has worked great....very happy...highly recommend.
Thanks for taking the time to write!
It's great to hear that the app fit your needs well.
While the backend is simple, it does a fantastic job.
There are a few features I would add such as:
- radio buttons
- when a specific response for a question is selected show/hide another question
- more customization options
Overall, the app works as it should with many options and shows potential for the future with new add-ons.
I appreciate you taking the time to write the review and the compliments on the app.
Thanks for that.
These features are definitely all ones that would improve the app and I'll try to make time to implement them.
Does exactly what it says it does. Has infinite customization, is reliable, and pretty easy to set up. Love it.
Advanced Registration is very well executed, flexible, clean, easy to use and is functioning perfectly - the one feature I needed that it originally lacked (automatic account approval with password) was implemented at the request of users, quickly and effectively, and support for the app has been readily available. Highly recommended, and a great value for its utility!
I have been using this app for quite a while now, and apparently, there is an issue now with my login page. I have sent the customer support already two emails on three different addresses. After more than a week still no reply.
Customer support is really really bad!
I'm sorry you feel that way.
From our support records, we have sent you over 10 emails in responses to your many emails you've sent us over the last few months including an email we responded with today. Many emails you've replied to.
Indeed, we always reply to emails we receive - very usually within the same day.
If we did not reply to your email, it likely means that it was not sent to the correct address ( help@taloncommerce.com ). Our replies may have been spam filtered on your end. It could also have been spam filtered on ours though we often check for that.
I've tried other competing apps. They're harder to use, missing key features, not as well thought through, and leave behind orphan code after uninstall. This one is excellent. Michael and crew have been provided blazingly fast support, the fastest I've experienced for any Shopify app. Highly recommended.
I use this app because it is a law requirement for my shop to have my customers registered before making any purchase, the app is super easy to use with everything you could possibly need or fancy, no tricks, no trap, 100% wysiwyg and the support team is super reactive 11/10 would recommend and use again.
This app has done everything I needed it to do and more! The thing that puts it over the top is the service! I had an issue that I couldn't figure out and emailed the support late on a Monday Night. I got a response and solution to the problem within a half hour. I would definitely recommend this to anyone that uses Shopify!
App is a must if you want to create a "only members shop".
The custom Registration form is great if you need additional data from customers.
Every option in the apps works perfectly
On the Support.... nothing to improve!!!! Receive my email, made follow up and solve my problem, eventhough it was a personalization for Chile!! 100% Delighted
I certainly appreciate the kind words! Thanks for that.
I'm glad I could solve the issue you ran into.
