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Run AI-powered post-purchase surveys. Ask open-ended questions & track feedback, attribution, & NPS.
Go beyond the traditional multiple-choice surveys with Aftercare. We use the latest AI technology to let you ask open-ended questions to get as close to the “voice of the customer” as possible. Dig deep into customer feedback by asking smart follow-up questions in real time. And get instant AI analysis of customers’ responses to track common themes, customer sentiment, attribution and NPS. All with a seamless integration into your Shopify store.
- Post-purchase surveys (PPS) that ask open-ended questions
- Survey builder configureable to ask intelligent follow-up questions in real-time
- Analyze responses to track customer sentiment, attribution, common themes, & NPS
- Ability to offer a discount code at the end of a survey
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
- Highlights
- Use directly in Shopify admin
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Starter
$50 / month
- Up to 500 survey responses / month
- Email support
30-day free trial
Pro
$300 / month
- Up to 6000 responses / mo
- Priority Support
30-day free trial
Enterprise
$500 / month
Enterprise plan: contact us for custom pricing and additional features tailored to your business starting at $500 / mo.
- - Response limits that scale with your business
- - 24/7 support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Great survey decision tree with AI open responses is so easy to use!
Support
Aftercare can answer any questions you have about Aftercare.
Developer
2261 Market Street STE 5809, SAN FRANCISCO, CA, 94114, US
Resources
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
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Store owner
Name, email address, phone number, physical address
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