Reviews (51)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 9, 2026

This app is so functional and it has fantastic flexibility. I reached out to support for help rearranging steps on a multi step form, and the team was super responsive and helpful. They ended up having to help me do some things to the form, and even went in and completed it for me. On a weekend. Their responsiveness is unheard of! Highly recommend this fantastic app and their unmatched customer service.

Edenish Acres
United States
19 days using the app
April 8, 2026

This app is very easy to set up and simple to use with a clean, intuitive interface. The customer support is exceptional - fast responses and clear, effective solutions whenever needed. Strong performance on both product and service. I asked for a feature related to Google Sheets, and they implemented it within 24 hours!! Kudos to the team. Highly recommended for any Shopify store.

Bani Jewellers
Canada
12 days using the app
January 26, 2026

We have a wide range of complex inquiries and FormCRM has made it easier to handle our incoming requests. The developers are quick to implement new features based on our suggestions and provide support when required. We highly rate this form builder app!

Boxes 24
Australia
2 months using the app
January 19, 2026

Great app with even better customer service! I thought I had an issue but this was very quickly and easily resolved. The app itself is really easy to use and has lots of features that are great for my business. The format looks great on my website and it's very easy to edit. Worth trying out!

Cake Moghul
United Kingdom
3 months using the app
January 27, 2026

FormCRM has been a really solid addition to our Shopify setup. It gives us the flexibility to build custom forms for things like wholesale registration and other workflows without feeling limited.

The team has been especially great to work with. They are helpful, responsive, and open to feedback, and it is clear they are actively working on adding new features over time.

If you are running a Shopify store and need more advanced form functionality with a team that actually listens, FormCRM is definitely worth checking out.

Define
United States
8 days using the app
February 16, 2026

Very impressed with the customer service. SO quick to respond to inquiries. Worth the lifetime purchase!

GEN-Y HITCH
United States
About 2 months using the app
February 8, 2026

Easy to use form builder app. Cheap pricing compared to other forms apps. I like the UI also the builder.

Sorted Men
United Kingdom
21 days using the app
Edited January 6, 2026

First of all, this application has very complete functions. It basically summarizes all the most important functions that tables need. The most important thing is that the development team will pay attention to the needs of small customers like me and develop corresponding functions. Maybe I am only a very small customer, but they can see my needs and are willing to spend energy to help me realize them. This is the best application I have ever used.--Michael

FoodLine-Michael
China
25 days using the app
March 11, 2026

Very fast customer service and solved my issue. Great thanks

UK REVOLUTIONS
United Kingdom
4 days using the app
March 2, 2026

Easy and straightforward. I asked for a new design and they help me to match with my theme.

METUKKA
Israel
5 days using the app