Reviews (15)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 11, 2025

I’ve been using it on my Shopify store and it works seamlessly. The features are exactly what I needed, and the setup is very straightforward. What makes it even better is their fantastic customer support — quick, friendly, and always willing to go the extra mile to help.

Angels of Amsterdam
Netherlands
14 days using the app
October 24, 2025

Building was super easy. When I needed support with the set up on my store I got it super fast. The only problem is some translation problems when you change the page language from English to any other language.

Hot Rod Riderz
Sweden
About 20 hours using the app
August 8, 2025

Amazing app, with all the bells and whistles required for not only basic forms but also for more complex, logic-based forms.

Great support, fast responses, and resolutions to any questions or queries. We would recommend this app for any form related need.

Ecovacs South Africa
South Africa
7 days using the app
Axilweb Limited replied August 8, 2025

Thank you for the fantastic feedback! We’re thrilled our app meets your needs for both simple and complex forms, and we’re glad our support team could be there with quick, helpful responses. We truly appreciate your recommendation!

— Adnan

August 4, 2025

We were looking for form builder that was easy and quick to set up, had conditional logic, notifications, and form layouts that would fit with the aesthetics of our site. We are very pleased with how FormCRM checks all boxes.

The built-in AI creates accurate forms that need very little adjustments, if any. The form status feature (new inquiry, in progress, reviewed, etc.) is a valuable plus as it allow us to quickly follow up on each submission within the app, without having to manually export and consolidate data elsewhere.

We had a few questions during the implementation, and the support we received from the customer service team (thank you Adnan!) was excellent.

We absolutely recommend this app!

WHITE TURTLE BEAUTY
Canada
8 days using the app
Axilweb Limited replied August 8, 2025

Thank you for the wonderful review! We’re delighted FormCRM’s AI, tracking, and design features are helping streamline your workflow. Our team truly appreciates your kind words, and we’re excited to keep supporting your success!

— Adnan

October 6, 2025

Very good and easy to use app. The support team is super quick, helpful and responsive. Can only highly recommended!!

Purrformance
Germany
3 days using the app
Axilweb Limited replied October 7, 2025

Thanks for the strong recommendation. Glad our form builder app and support are working well for you. We're here if you need anything further.

September 24, 2025

This app is very user-friendly, and the support team is quick and outstanding. I was missing a feature, and the next day they added it to the app. Really impressive!

Grixx
Netherlands
7 days using the app
Axilweb Limited replied October 7, 2025

Appreciate the feedback. We're committed to fast iteration and glad the new feature met your needs.

October 9, 2025

Great app for what I need BUT with efficiency in customer service!

Thank you

Belantti
United Kingdom
2 months using the app
August 25, 2025

Great Service with fast support.
Super elastic form, highly recommend

Moonlight Neon
China
About 1 month using the app
Axilweb Limited replied October 7, 2025

Thank you for the great review. We're glad the form flexibility and support met your expectations.

June 22, 2025

Highly recommended – Great app & even better support!

We actively use FormCRM: AI Form builder & CRM in our Shopify store and we’re absolutely thrilled! The app itself is well-designed, stable, and offers everything you need for modern forms and efficient CRM integration. But what truly stands out is the outstanding customer support provided by Adnan and the entire team.

Whether it’s small questions or custom requests – the team responds quickly, kindly, and with real problem-solving skills. Not only were all our inquiries handled promptly, but they even added special features just for us, tailored exactly to our setup. That level of service is incredibly rare!

The app is already excellent – but the customer service has far exceeded all our expectations. A big thank you to Adnan and the dedicated team behind FormCRM. You’re doing an amazing job!

A clear recommendation from us!

Walters Service AS
Norway
4 months using the app
Axilweb Limited replied July 25, 2025

Thanks so much for the amazing review! We're delighted to hear that you're enjoying our form builder and support. We appreciate your kind words and recommendation!

October 11, 2025

Easy to use app and supergood and fast support in case you have a question about a form or setting that you want to make. I recommend this app!

SHAKA
Netherlands
10 days using the app