Reviews (37)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 19, 2026

Great app with even better customer service! I thought I had an issue but this was very quickly and easily resolved. The app itself is really easy to use and has lots of features that are great for my business. The format looks great on my website and it's very easy to edit. Worth trying out!

Cake Moghul
United Kingdom
3 months using the app
January 26, 2026

We have a wide range of complex inquiries and FormCRM has made it easier to handle our incoming requests. The developers are quick to implement new features based on our suggestions and provide support when required. We highly rate this form builder app!

Boxes 24
Australia
2 months using the app
Edited January 6, 2026

First of all, this application has very complete functions. It basically summarizes all the most important functions that tables need. The most important thing is that the development team will pay attention to the needs of small customers like me and develop corresponding functions. Maybe I am only a very small customer, but they can see my needs and are willing to spend energy to help me realize them. This is the best application I have ever used.--Michael

FoodLine-Michael
China
25 days using the app
January 27, 2026

FormCRM has been a really solid addition to our Shopify setup. It gives us the flexibility to build custom forms for things like wholesale registration and other workflows without feeling limited.

The team has been especially great to work with. They are helpful, responsive, and open to feedback, and it is clear they are actively working on adding new features over time.

If you are running a Shopify store and need more advanced form functionality with a team that actually listens, FormCRM is definitely worth checking out.

Define
United States
8 days using the app
November 20, 2025

FormCRM AI Custom Form Builder is an outstanding app!
Creating custom forms for my Shopify store became super easy and fast — no coding required at all. The interface is clean, user-friendly, and the app offers all the essential features you need, including spam protection and flexible field options.

What I loved most is the quick and helpful support team. They responded fast and solved my issue perfectly, which made the whole experience even better.

Overall, this app is powerful, free, easy to use, and backed by excellent support.
Highly recommended — 5 stars!

Avery Dennison Corporation
United States
14 days using the app
Axilweb Limited replied December 10, 2025

Thank you for the review. I appreciate you taking the time to write this.

January 5, 2026

I've already paid for this software, and it's saved B2B businesses from many problems. It would be great if there was a Chinese version; I hope the developers can add a Chinese option. Best wishes for continued success!

PetStore
China
5 months using the app
December 9, 2025

It’s really well made and intuitive. The developers are quick to respond with any issues as well

Mars Jewelers
United States
19 days using the app
Axilweb Limited replied December 10, 2025

I appreciate you taking the time to write the review. I'm really glad you found it useful!

November 19, 2025

Super easy to use, and the customization options are awesome. The customer service team is incredibly helpful with any questions, too. Highly recommend!

The Eclective
United States
About 1 month using the app
Axilweb Limited replied December 10, 2025

I appreciate you taking the time to write the review. I'm really glad you found it useful! Thank you for the recommendation.

October 24, 2025

Building was super easy. When I needed support with the set up on my store I got it super fast. The only problem is some translation problems when you change the page language from English to any other language.

Hot Rod Riderz
Sweden
About 20 hours using the app
Axilweb Limited replied November 4, 2025

Thanks for the detailed feedback. The translation issue has been resolved in the latest update.

November 14, 2025

great form handles all our quotes and the tech support is amazing they are faaaast!

Glory Roses
United States
16 days using the app