Octocom AI CX & CS suite

Octocom AI CX & CS suite

Pricing
$200/month. Free trial available.
Highlights
Works with the latest themes
Rating
0.0 (0 Reviews)
Developer
Octocom LTD

Improve customer experience and support with AI to boost sales, build loyalty, and reduce costs.

Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty.

Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty. more
  • AI Post sale support: order management, order tracking, product usage
  • Personalized product recommendations for potential customers
  • 24/7 Answers to questions about product features, availability, specifications
  • AI constantly reads and scans your catalog and website so it's always up-to-date
  • Omnichannel connectivity: Email, Instagram, Whatsapp, Messenger, Telegram
Highlights
Works with the latest themes

Languages

English

Works with

  • Zendesk
  • Gorgias
  • Klaviyo
  • Richpanel
  • Reamaze
  • Recharge

Pricing

Basic

$200 / month

$15 per each additional 50 conversations after 350 conversations

  • 350 conversations per month included
  • AI Product Recommendations
  • AI Order Management
  • Branding
  • Integrations
  • Analytics
  • 24/7 Live Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
No reviews yet

Support

App support provided by Octocom LTD.

Developer

Octocom LTD

20 lawn lane, 41 the academy, London, ENG, SW81GA, GB

Launched

August 22, 2024

More apps like this

4.6 out of 5 stars 1943 total reviews Free plan available
Offer great service with AI chat bots, live chat, and helpdesk
4.2 out of 5 stars 712 total reviews Free trial available
Support made simple and scalable.
4.9 out of 5 stars 797 total reviews Free plan available
Empower support with AI helpdesk, help center, Email inbox

Want to add an app?

Try Shopify free for 3 days