Octocom AI CX & CS suite
- Pricing
-
$200/month. Free trial available.
- Rating
- 4.9 (8)
- Developer
- Octocom LTD
Featured images gallery
Improve customer experience and support with AI to boost sales, build loyalty, and reduce costs.
Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty.
- AI Post sale support: order management, order tracking, product usage
- Personalized product recommendations for potential customers
- 24/7 Answers to questions about product features, availability, specifications
- AI constantly reads and scans your catalog and website so it's always up-to-date
- Omnichannel connectivity: Email, Instagram, Whatsapp, Messenger, Telegram
Languages
English
Works with
- Checkout
- Zendesk
- Gorgias
- Klaviyo
- Richpanel
- Reamaze
- Recharge
Categories
Real-time messaging
Automated responses
Pricing
Basic
$200 / month
$15 per each additional 50 conversations after 350 conversations
Features
- 350 conversations per month included
- AI Product Recommendations
- AI Order Management
- Branding
- Integrations
- Analytics
- 24/7 Live Support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (8)
I am really happy so far with how the Octocom chat bot has been performing. I can see all the interactions and how useful it is for customers who have placed orders and potential customers. The Octocom team is highly responsive and on top off things. I highly recommend their technology - it's very impressive!
We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients.
easy to use and great response from the team.
Support
App support provided by Octocom LTD.
Resources
Developer
20 lawn lane, 41 the academy, London, ENG, SW81GA, GB
Launched
August 22, 2024
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