Aide AI Support Automation
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (2)
- Developer
- Aide Support Inc.
Featured images gallery
Aide is the easiest way to use AI for automating support workflows and question answering
Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically. Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations.
- Automate knowledge-based question answering and order tracking
- Automate returns, exchanges and other operations based on store policy
- Agent assist tooling to help human agents respond to customers faster
- Support multiple stores and brands with AI and bots in one Aide account
- CRM and API integrations to read data or perform actions
Languages
English
Works with
- Zendesk
- Front
- Custom APIs
- CRM
Categories
Channels
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
- Get started with a free trial today!
Starter
$40 / month
- Up to 800 conversations per monthfor individuals and small teams
- ✓ Automated workflows
- ✓ Unlimited tagging
- ✓ Agent suggestions
14-day free trial
Standard
$100 / month
- Up to 2,000 conversations per month for growing teams
14-day free trial
Pro
$300 / month
- Up to 6,000 conversations per month for scaling businesses
- ✓ Automation Advisor
- ✓ User Permissions
- ✓ Full Reports
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!
We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.
Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs!
We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!
Support
App support provided by Aide Support Inc..
Resources
Developer
Launched
February 1, 2024
More apps like this
