Aide: Agentic AI for CX
- Pricing
-
From $3,600/month
- Rating
- 5.0 (2)
- Developer
- Aide Support Inc.
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Aide is the agentic AI CX partner for brands that want to turn support into a growth engine
Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data.
- Data-based AI drafts for team members in conversations, trained on your brand
- Compliant AI Agent that resolves WISMO and address changes and more end-to-end
- Aide gets smarter the longer you use it. Every interaction refines the AI
- Triage every message and set strategy per topic: draft or use full agentic AI
- Backlog processing: clear backlogs during peak sales and seasonal surges
Languages
English
Works with
- CRM
- Custom APIs
- Front
- Gorgias
- Salesforce
- Zendesk
Categories
Channels
Real-time messaging
Automated responses
Customization
Pricing
Growth
$3,600 / month
Features
- Inbound AI Triage
- Agentic AI automation
- Team copilot
- Standard integrations
Scale
$9,600 / month
Features
- Everything in Growth plus
- Monthly performance review
- Priority support + custom workflow build
- Dedicated onboarding
Operations
$18,000 / month
Features
- Weekly syncs with Aide CX team
- Quarterly business reviews & ROI report
- Dedicated Aide account lead
- Custom reporting dashboards
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.
Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs!
We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!
Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!
Support
App support provided by Aide Support Inc..
Resources
Developer
Launched
February 1, 2024
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