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Create a 360° post purchase experience to retain customers when they are most receptive
Building on the experience from our holistic fulfilment offering, Alaiko has expanded it's product portfolio with a stand-alone Tracking software to support e-commerce brands in bringing their Post Purchase communication to the next level 🚀 By launching their own shipping communication (via Klaviyo mail) and tracking page (in shopify), shops will create a whole new marketing channel to re-capture customer touchpoints that were previously lost to carriers and turn them into repeat customers!
- Automated shipping communication: Provide proactive updates in real time
- Integrated tracking page into your shop: Boost conversion
- Klaviyo integration: Guarantee for fast onboarding & efficient maintenance
- Customization: Increase brand experience & customer retention
- Shipment Controlling: Keep track of the progress of placed orders
Languages
German and English
Works with
- Klaviyo
- Charles
- Reviews.io
Categories
Pricing
Starter
$99 / month
0.10$ per additional parcel per month
- up to 1.000 shipments/month included
10-day free trial
Growth
$199 / month
0.08$ per additional parcel per month
- up to 2.500 shipments/month included
10-day free trial
Scale
$349 / month
0.07$ per additional parcel per month
- up to 5.000 shipments/month included
10-day free trial
Plus
$599 / month
0.06$ per additional parcel per month
- up to 10.000 shipments/month included
10-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (4)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I highly recommend this app for enhancing customer experience through proactive status emails and simultaneous reduction of support tickets. It effectively lowered our support volume, enabling us to craft superior customer journeys. Our clients now embrace our brand more warmly, making it a valuable addition to our comprehensive fulfillment services. It operates seamlessly and is overseen by an excellent team, promptly addressing inquiries and aiding in the setup process from beginning to end.
Was looking for a solution that works both in the EU (DHL, UPS) and US (Amazon, USPS, UPS) and is affordable while working well with Klaviyo. This tool is great and support is very responsive. Highly recommend the App to anyone who is looking to improve the customer experience with pro-active status emails and reducing customer support tickets at the same time.
Where is my package - Track by Alaiko. This tool helped us to significantly reduce our support volume and allowed us to create even better customer journeys for our clients. Our customers are now more receptive to our brand and it's been a great addition to our holistic fulfillment service offering. If you're looking to own your shipping communication and provide your customers with a transparent and personalized shipping experience, I highly recommend Track by Alaiko. Enis Ayari
Works flawlessly and is managed by a great team who are quick to answer any questions and help with the set-up from start to finish!
Support
App support provided by Alaiko.
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