alby: AI Agent & Chatbot
- Pricing
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Free to install. Additional charges may apply.
- Highlights
- Works with the latest themes
- Rating
- 5.0 (6)
- Developer
- alby by Bluecore
Featured images gallery
alby’s AI agent instantly answers every shopper question
alby is a flexible AI agent that gives shoppers instant answers and guides them to the right products. Embedded throughout the shopping journey, alby anticipates shoppers' needs, ultimately lowering support volume, driving conversions, and improving satisfaction. It draws from your catalog, reviews, and content to deliver fast, on-brand responses. Go live in minutes with instant integration and automatic Q&A generation.
- Unified Agent: One AI agent for sales questions and support needs
- Predictive Prompts: Anticipates what shoppers will ask next.
- Embedded Help: Supports shoppers across their entire journey
- Product Recommendations: Sell more with personalized product recommendations
- Insights: Understand shopper questions and trends to improve CX
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- Yotpo
- Okendo
- Gorigas
- Aftership
- Stamped
- Zendesk
Categories
Customization
Offers and recommendations
Real-time messaging
Automated responses
Pricing
Launch
Free to install
Based on usage and site traffic
- AI Chatbot
- AI-Generated Predictive Prompts
- AI-Generated Product Quizzes
- Email Support
All charges are billed in USD. See all pricing options
Reviews (6)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
The Alby app is running in two sites we operate. In both, about 10% of site visitors interact with the tool, and those that interact with the tool have a 10x higher conversion rate. The tool was easy to train, and the Alby team built some custom imports to absorb data unique to our business case. We've tried a lot of AI tools in the last 6 months, but this one has consistently been one of the easiest to deploy with a high value add.
Alby has been fantastic in providing round-the-clock support for customer questions when browsing our site. The data collected is insightful and allows us to get a peek into questions we didn't know our consumers had! Not to mention, the Alby team is so helpful.
I first found this app on another site and thought it was amazing, it suggested the questions i had and showed me the answers quickly!
It was really easy to setup and configure. The few issues I had were solved very quickly by the team and they worked the solutions into the product updates.
I've been A/B testing and the Alby version is up over the non-AI version. However mobile isn't as strong as desktop. The team tells me they are working on mobile improvements and i have no doubt it will improve conversion there as well.
Support
App support provided by alby by Bluecore .
Resources
Developer
Launched
March 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics
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View customers
Browsing behavior
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Edit products
Inventory, products, or collections
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Edit orders
All order details for the last 60 days, returns, or shipping information
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Edit store analytics
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