Reviews (107)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, robust features, and excellent customer service. It's praised for managing conversations, tracking orders, and creating custom landing pages. Despite a slight learning curve, its customizability and advanced landing page builder are valued. The extensive template library and integration capabilities are also commended. The responsive and helpful live chat support is a standout feature. It's recommended for its ease of use and the speed at which it enables the creation and launch of landing pages.

April 4, 2024

A great app that let's you build quick iterations either as a whole page template or on a per component basis. Great for testing ideas quickly!

Lots of integrations (Junip, 460, Rebuy, Shoplift etc.) means fewer blockers to getting things live.

What makes them 5 stars is their live chat support there to help you along the way!

Like all page builders if you want your own pre-existing components in the Replo admin you'll need to rebuild them within the platform.

Lomi CA
Canada
About 23 hours using the app
June 2, 2024

I came across this company through a podcast I listen to called Chew On This, and I regret trying them out. It literally takes a week to get a response to your question, and even when you do get a response, it's not a solution.

They seem to lack knowledge about their own software and keep passing the issue to another department.

Additionally, they charged over $600 to my Amex for a one-month subscription, and I still haven't received a refund. Trust me, do not download this app!!!

Jennahorganics.com
Netherlands
5 days using the app
Replo replied June 3, 2024

Hey Jenna Organics team! Sorry you weren't satisfied with Replo. I went through our support logs and was able to verify that there were several messages back and forth with Steve from our team on getting your workspaces set up correctly - some are still ongoing, and I'm hoping we can win back your support by working these out.

Additionally, you were charged a few times since you upgraded your plans: (1) a Replo Basic plan on May 21st, (2) an upgrade to Replo Standard which was cancelled the same day on May 28th, (3) another upgrade to Replo Standard which was upgraded then downgraded twice in the same day on May 29th. I know we talked on Sunday via our support chat, but I confirmed all these charges have been refunded - as always, we're very very happy to issue refunds in cases like this.

Hoping that going forward, we can reduce confusion and hopefully win back your support for Replo. Feel free to reach out any time - I'm noah@replo.app or you can always find me in the Slack community at https://replo.app/community - looking forward to chatting more!

April 12, 2024

J'utilisais Elementor sur WordPress et je suis bluffée par Replo.
Très pratique, intuitif. J'ai pu créer ma Landing Page facilement en partant d'un template et en l'adaptant.
Service support hyper réactif !
Je recommande fortement.

Detective Box
France
About 1 year using the app
March 28, 2024

Use this page builder, I promise you wont regret it. Pricey, yes. But with this premium price tag comes premium, helpful and responsive customer service.

Any issues? They will sort it.

THISISOLIE.COM
United Kingdom
9 days using the app
Replo replied March 30, 2024

Hey folks, Noah here from Replo. Thank you for your support! I'll give the support team some props for this feedback, they're doing amazing work every day. Feel free to reach out if you ever need anything!

March 22, 2024

1. They don't give the possibility to use replo on a development (testing) theme. So we are unable to test new experimental functionalities safely.
2. They still charge development (test) stores for testing full Replo functionality.

Not convenient at all for hypergrowth stores. 1 star for now.

Wuffes
United States
9 months using the app
Replo replied March 27, 2024

Hey folks, Noah here from Replo - looks like there was some miscommunication here. We absolutely do allow using Replo completely free on development stores, it's just a manual setup. I'll send you over an email and get this worked out!

March 1, 2024

Such a great product.

Both Hamza and Ahmed in technical support have been top class throughout which is refreshing to see.

E-commerce Infographics
United Kingdom
3 months using the app
February 6, 2024

Our team began using Replo recently. While we have little experience with the product itself (for the time being), we must say that the customer's service is stellar. Any questions are answered promptly and thoroughly, with enough direction for beginners to grasp and follow with ease. We are thoroughly impressed by the quality of customer support at Replo.

Smart Shipping Supply
United States
About 1 month using the app
February 23, 2024

Amazing product and amazing support. Have been looking for a Page builder similar to Webflow but inside of Shopify - works wonders.

Oralucent
United States
9 days using the app
April 26, 2024

great support

MITA Nutra
Canada
About 1 year using the app
January 11, 2024

Among all the page builders we have used, Replo indeed is the best one in all of them. The builder UI is so polished and development experience with Replo is just awesome. It have some awesome features like built in A/B testing and easy product bundling. And their support team is also very prompt and always provide the right solution. Thumbs up team Replo!

Grooming More
United States
3 months using the app