Reviews (167)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this landing page builder for its user-friendly drag-and-drop interface and professional templates, enhancing site experience and customer interaction. It integrates well with popular services and is noted for its stability and fast loading times. Exceptional customer support is frequently highlighted, with the team providing responsive, personalized assistance, including video explanations and detailed guides.
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Andres offered by far the best support I've had with a page builder. I've tried them all and will be sticking with Replo
Replo support in incredible - always on hand to help and give really clear guidance. Oluwaseyi in the support team helped me today and was incredibly helpful and patient while we worked through a series of questions. I love this App too, we are using it more and more on our store.
Hey folks, Noah here from Replo. Thanks so much for the kind words! Olu is awesome, I'll let him know about the positive feedback. Feel free to reach out any time - we're always around in support chat and in the community at https://replo.app/community!
highly recommend
The support team is so helpful and help us unlock what's already great potential in the app
Intuitive, highly customizable, and a tremendously valuable resource. Thank you Replo!
Very complex and detailed software, though the support crew is AWESOME and walks you through all roadblocks. Love these guys
Slow support. I'm talking 30 minute wait times only for them to send a link you can find on the first google search that never actually solves your issue. Considering I pay 3k a year for it... unenthused about this.
Product Pages lack some really simple features you would think are essential to any product page. Wont show out of stock colors or sizes? How is that not an option lol. Users have to make a selection then only find out its not available once they try to buy it.
Poor documentation and unintuitive design for such an expensive page builder.
Hey folks, Noah here from Replo. Thank you so much for bringing this to our attention!
Firstly, it seems like there was a miscommunication about the out-of-stock colors and sizes in Replo product components. Replo absolutely does support this functionality: https://support.replo.app/hc/en-us/articles/22686635008269-Options-Components is our documentation page which details it, and I added https://www.loom.com/share/51bb21a143ee43be8e2c797b7e7e44da?sid=9ba1ce85-8b7d-4f46-bb19-260865be44be which has a video walk-through as well. The particular person on our support team wasn't aware of this technique, so we're revamping our internal docs to make sure this won't happen again.
Secondly, I went ahead and looked through our support team's logs related to your account and I do see that a few times we didn't get back to you in as timeline manner as we could have (I saw at least once where you were waiting for 20 or 30 minutes which is absolutely not what we're aiming for). Going to sync up with our support team about this and make sure it doesn't happen again - feel free to reach out directly at noah@replo.app if you have any more feedback on the support response.
I'll shoot you an email as well, but hoping we can win back your support for Replo over the long term. Please feel free to reach out with any other feedback, we really do take it to heart!
Replo's support is absolutely fantastic. Anytime we've had a question, their support staff have sent detailed looms with how tos. Fantastic service and I want to shout out "Shahar Yar" he was especially great!
Amazing product and amazing support. Have been looking for a Page builder similar to Webflow but inside of Shopify - works wonders.
The app is awesome and the support team is amazing! I've been developing my own website and the chat support has been able to answer all my questions even when I'm struggling to explain the problem! Thank you to Shahar Yar and the other team members for their assistance!