Ali Reviews: Kudosi Reviews
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Malgré quelques soucis au niveau de l'application, j'ai reçu une incroyable aide du service client, merci à eux
Hi Polvinhos,
I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank your feedback.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews - Product Reviews Support Team
This is a great product which brings product reviews from Aliexpress. I just started using it, so far so good.
Alireviews is much better for me, It help me more effectively. Some times The important functions can't work , Hope to improve that.
Hi Eric,
Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your review as well as feedback about our app.
As you mentioned that "Some times The important functions can't work", throughout your conversation and I have seen that you want to import review via xls file, unfortunately we have not supported this kind of file yet, we are supporting import review via CSV file, however your feedback will be noted for concern team and considered to add it for future update.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Robert
Ali Reviews - Product Reviews Support Team
great app but no bulk review import so it help a lot for customers but it can import other brand review try it
funciona bien, ayuda mucho con las conversiones, pero ahora tuve un inconveniente que se borraron todas mis reseñas y tuve que volver a hacer todo el trabajo, pero es buena app, la recomiendo
I used this app to help me in a lot of things, and I found it awesome, it was a great job guys, thank u so much <3
Hi there,
Here's Kyle from Ali Reviews. Thank you so much for your greathearted review
We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews by OneCommerce
Easy to use app, tho I wish I could select specific reviews to add more importantly ones that are less than 5 stars to build customer trust over more realistic reviews
Hi Evan,
This is Ken from FireApps Customer Support team, and thanks for your feedback.
About your concern, at the moment, you can simply go to Import Settings >> Default Filter Settings, and unchecked all 6 options in this section. Next, reviews from 1 - 5 stars will be imported, and you can randomly Published/Unpublished reviews you would like to be shown.
I hope this might be helpful for you, and in case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Regards,
Ken
Loved this app & Jaxber were able to help us through the in-chat. Still using the free trial but will definitely go for the essential plan to start with. Thank you.
Hi Sooleman,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
Me encanta! App para utilizar si o si si quieres incrementar tus ventas. Es algo complicada y poco intuitiva
Bella app, funzionale, la uso per il mio store, secondo me la dashboard andrebbe rivista un pò meglio con dei menù a tendina più complementari, perchè è un po confusionale quando apre la pagina dell'opzione.
Il servizio chat è molto veloce a rispondere, sono stati molto gentili in ogni occasione, forse un pò confusi quando cambiano operatore, ma hanno comunque risolto tutti i mie problemi con molta professionalità e velocità, senza mollare mai, nonostante tutti gli intoppi!
Consigliata sicuramente!!
Hi Mauro,
I'm Diego from Ali Reviews - Product Reviews Customer Support Team. Thanks for your feedback of The New Ali Reviews.
I got your feedback about our app design. Also you said that "maybe a little confused when they change operator", because the agent supporting your case is out of their shift, so other agent will take care your case, but please do not worry, we have internal note, so other agent can continue supporting your case easily.
Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Diego
Ali Reviews - Product Reviews Support Team