Alice Commerce

Alice Commerce

by Alice

AI-powered customer service & personalized re-engagement

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Serve

Efficiently serve customers at scale for elevated experiences and instant answers to customer queries

Re-engage

Manage millions of 1:1 personalized interactions, creating opportunities of re-engagement

Brand

Inspire love for your brand and build a better customer experience, consistent with your brand’s voice


About Alice Commerce

Spend a lot of time answering queries on shipping updates or refund policy?

Alice frees you from serving basic queries and FAQs, to focus on complex issues which could be far more critical for your store. Build your customer experience with the power of Digital Marketing through personalized marketing campaigns and seamlessly handle customer conversations with a customizable personality for on-brand interactions.

  • Engage with customers on the conversational channels most familiar to them
  • Common customer questions and greetings
  • 2-way communication with your customers
  • 24/7 service, 365 days a year
  • Multi-channel consistency
  • Product search, recommendations, and queries
  • Abandoned cart, refunds and shipping notifications
  • Customer segmentation and targeting
  • Personalized special offers (“Suggest”)
  • Quick handover to a human agent for complex queries
  • Prompt questions and conversations for faster resolutions

Why We’re Different

Alice Commerce is a complete marketing and chatbot solution that integrates across multiple channels - SMS, web and social media. Targeted campaigns, order- & shipping-related notifications, cart recovery, automated customer support, social media broadcasts, and super-responsive customer support -- all in one product.

Seamless setup, with a chatbot on your store in a few minutes! Check out our website for tutorials.

Integrates with

  • Twilio,
  • Google Cloud

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 30-day free trial

See all pricing options
Starter

Free

  • Upto 250 unique customers every month only

  • Web and SMS channels

  • Conversations, Campaigns, Notifications

  • Email Support

Basic

$9.99/month

Starts $9.99 upto 500 users - $229.99 upto 150k users+

  • Usage based Pricing

  • Web and SMS channels

  • Conversations, Campaigns, Notifications

  • Email Support

Pro

$99.99/month

Starts $99.99 upto 500 users - $499.99 upto 150k users+

  • Usage based Pricing

  • Web and SMS channels

  • Conversations, Campaigns, Notifications

  • Custom Replies for your Brand

  • Email Support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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